Abstract: A system is provided for use by managers, employees, and customers to analyze the experience of customers involving the purchase of products/services at a facility to determine individual employee performance, team performance, and corporate performance. The system includes a database populated with facility information, employee information, product information, and transactional information. A processor is connected to the database to access sales information regarding the products/services sold, product information identifying products/services available for purchase, customer feedback information regarding commercial transactions, employee information regarding the identity and performance of each employee over a period of time, and facility information regarding an identity of the facility and customer satisfaction toward the facility.

Abstract: A mobile rebate application (mobile rebate APP) to obtain a rebate related to a mobile device or service of the mobile device. The APP submits a rebate request form to a rebate control center which validates, approves and authorizes rebates. The rebate may be applied to the carrier billing system of the mobile device via a mobile application storefront and/or via a social gifting platform.