Patents by Inventor Mark A. Austin

Mark A. Austin has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 8265245
    Abstract: A system and method for processing telephone calls and providing enhanced services is presented. The call processing system includes a network control processor for controlling the processing and routing of the calls and for providing enhanced features, and a matrix switch for routing calls from an originating location to a terminating location. Operator consoles can be included to provide operator assistance to the caller. The network control processor comprises a central message processor that receives call data, determines the type of call, determines the processing required, and determines whether operator assistance is required. A call route distributor allocates an operator console to the call if required. A billing server is used to track billing information for the call while it is in progress. A database server is provided for database look-ups and storage.
    Type: Grant
    Filed: July 10, 2006
    Date of Patent: September 11, 2012
    Assignee: Level 3 Communications, LLC
    Inventors: Steven J. Hogan, Kristi T. Feltz, Douglas R. Murdock, Todd A. Goodman, David J. Vercande, Michael R. Tangeman, Eric M. Busch, Raghavan Kripakaran, Madhigubba G. Jayasimha, Keith E. Smith, Mark A. Austin, Dana Bruce Berry
  • Patent number: 7877737
    Abstract: A method is provided for generating a graph data representation having a plurality of nodes corresponding to respective systems engineering requirements. The method includes accessing a first data representation of a collection of systems requirements and relationships therebetween and generating a second data representation of the collection of systems requirements. The generating the second data representation includes accessing respective systems requirements of the collection of systems requirements; creating a node to correspond to each accessed systems requirement if a node corresponding to the accessed systems requirement does not exist; and creating an edge between the created or pre-existing node and each node corresponding to a systems requirement having a relationship with the accessed systems requirement. Each node of the second data representation is a node of said graph data representation and corresponds to a different systems requirement of the collection of systems requirements.
    Type: Grant
    Filed: June 20, 2005
    Date of Patent: January 25, 2011
    Assignees: University of Maryland, The United States of America as represented by the United States National Aeronautics and Space Administration
    Inventors: Mark A. Austin, Natalya Shmunis, Virnal Mayank, David Frank Everett
  • Publication number: 20040013253
    Abstract: A system and method for processing telephone calls and providing enhanced services is presented. The call processing system includes a network control processor for controlling the processing and routing of the calls and for providing enhanced features, and a matrix switch for routing calls from an originating location to a terminating location. Operator consoles can be included to provide operator assistance to the caller. The network control processor comprises a central message processor that receives call data, determines the type of call, determines the processing required, and determines whether operator assistance is required. A call route distributor allocates an operator console to the call if required. A billing server is used to track billing information for the call while it is in progress. A database server is provided for database look-ups and storage.
    Type: Application
    Filed: July 11, 2003
    Publication date: January 22, 2004
    Inventors: Steven J. Hogan, Kristi T. Feltz, Douglas R. Murdock, Todd A. Goodman, David J. Vercande, Michael R. Tangeman, Eric M. Busch, Raghavan Kripakaran, Madhigubba G. Jayasimha, Keith E. Smith, Mark A. Austin, Dana Bruce Berry
  • Patent number: 6643362
    Abstract: A system and method for processing telephone calls and providing enhanced services is presented. The call processing system includes a network control processor for controlling the processing and routing of the calls and for providing enhanced features, and a matrix switch for routing calls from an originating location to a terminating location. Operator consoles can be included to provide operator assistance to the caller. The network control processor comprises a central message processor that receives call data, determines the type of call, determines the processing required, and determines whether operator assistance is required. A call route distributor allocates an operator console to the call if required. A billing server is used to track billing information for the call while it is in progress. A database server is provided for database look-ups and storage.
    Type: Grant
    Filed: July 23, 2001
    Date of Patent: November 4, 2003
    Assignee: Global Crossing, Ltd.
    Inventors: Steven J. Hogan, Kristi T. Feltz, Douglas R. Murdock, Todd A. Goodman, David J. Vercande, Michael R. Tangeman, Eric M. Busch, Raghavan Kripakaran, Madhigubba G. Jayasimha, Keith E. Smith, Mark A. Austin, Dana Bruce Berry
  • Publication number: 20020103899
    Abstract: A system and method for processing telephone calls and providing enhanced services is presented. The call processing system includes a network control processor for controlling the processing and routing of the calls and for providing enhanced features, and a matrix switch for routing calls from an originating location to a terminating location. Operator consoles can be included to provide operator assistance to the caller. The network control processor comprises a central message processor that receives call data, determines the type of call, determines the processing required, and determines whether operator assistance is required. A call route distributor allocates an operator console to the call if required. A billing server is used to track billing information for the call while it is in progress. A database server is provided for database look-ups and storage.
    Type: Application
    Filed: July 23, 2001
    Publication date: August 1, 2002
    Inventors: Steven J. Hogan, Kristi T. Feltz, Douglas R. Murdock, Todd A. Goodman, David J. Vercande, Michael R. Tangeman, Eric M. Busch, Raghavan Kripakaran, Madihigubba G. Jayasimha, Keith E. Smith, Mark A. Austin, Dana Bruce Berry
  • Patent number: 6340070
    Abstract: An adjustable cantilever scaffold assembly for use in working on the exterior walls of multi-story buildings. The assembly is mounted on an exterior surface of the building such as a walkway or balcony having a safety wall and includes a cantilever beam extending outwardly over the top of the safety wall to provide means for supporting workboards for a workman. When assembled on the exterior surface the scaffold is positioned adjacent to the edge of the surface which permits unencumbered movement of workmen around the scaffold.
    Type: Grant
    Filed: May 22, 2000
    Date of Patent: January 22, 2002
    Inventors: John W Villareal, Jr., Mark A Austin
  • Patent number: 6279038
    Abstract: A system and method for processing telephone calls and providing enhanced services is presented. The call processing system includes a network control processor for controlling the processing and routing of the calls and for providing enhanced features, and a matrix switch for routing calls from an originating location to a terminating location. Operator consoles can be included to provide operator assistance to the caller. The network control processor comprises a central message processor that receives call data, determines the type of call, determines the processing required, and determines whether operator assistance is required. A call route distributor allocates an operator console to the call if required. A billing server is used to track billing information for the call while it is in progress. A database server is provided for database look-ups and storage.
    Type: Grant
    Filed: November 19, 1998
    Date of Patent: August 21, 2001
    Assignee: Global Crossing, North America
    Inventors: Steven J. Hogan, Kristi T. Feltz, Douglas R. Murdock, Todd A. Goodman, David J. Vercande, Michael R. Tangeman, Eric M. Busch, Raghavan Kripakaran, Madhigubba G. Jayasimha, Keith E. Smith, Mark A. Austin, Dana Bruce Berry
  • Patent number: 6263372
    Abstract: A system and method for processing telephone calls and providing enhanced services is presented. The call processing system includes a network control processor for controlling the processing and routing of the calls and for providing enhanced features, and a matrix switch for routing calls from an originating location to a terminating location. Operator consoles can be included to provide operator assistance to the caller. The network control processor comprises a central message processor that receives call data, determines the type of call, determines the processing required, and determines whether operator assistance is required. A call route distributor allocates an operator console to the call if required. A billing server is used to track billing information for the call while it is in progress. A database server is provided for database look-ups and storage.
    Type: Grant
    Filed: July 7, 1998
    Date of Patent: July 17, 2001
    Assignee: Link USA Corp.
    Inventors: Steven J. Hogan, Kristi T. Feltz, Douglas R. Murdock, Todd A. Goodman, David J. Vercande, Michael R. Tangeman, Eric M. Busch, Raghavan Kripakaran, Madhigubba G. Jayasimha, Keith E. Smith, Mark A. Austin, Dana Bruce Berry
  • Patent number: 6016343
    Abstract: A system and method for processing telephone calls and providing enhanced services is presented. The call processing system includes a network control processor for controlling the processing and routing of the calls and for providing enhanced features, and a matrix switch for routing calls from an originating location to a terminating location. Operator consoles can be included to provide operator assistance to the caller. The network control processor comprises a central message processor that receives call data, determines the type of call, determines the processing required, and determines whether operator assistance is required. A call route distributor allocates an operator console to the call if required. A billing server is used to track billing information for the call while it is in progress. A database server is provided for database look-ups and storage.
    Type: Grant
    Filed: August 20, 1996
    Date of Patent: January 18, 2000
    Assignee: Link USA Corporation
    Inventors: Steven J. Hogan, Kristi T. Feltz, Douglas R. Murdock, Todd A. Goodman, David J. Vercande, Michael R. Tangeman, Eric M. Busch, Raghavan Kripakaran, Madhigubba G. Jayasimha, Keith E. Smith, Mark A. Austin, Dana Bruce Berry
  • Patent number: 5873099
    Abstract: A system and method for processing telephone calls and providing enhanced services is presented. The call processing system includes a network control processor for controlling the processing and routing of the calls and for providing enhanced features, and a matrix switch for routing calls from an originating location to a terminating location. Operator consoles can be included to provide operator assistance to the caller. The network control processor comprises a central message processor that receives call data, determines the type of call, determines the processing required, and determines whether operator assistance is required. A call route distributor allocates an operator console to the call if required. A billing server is used to track billing information for the call while it is in progress. A database server is provided for database look-ups and storage.
    Type: Grant
    Filed: April 13, 1995
    Date of Patent: February 16, 1999
    Assignee: LinkUSA Corporation
    Inventors: Steven J. Hogan, Kristi T. Feltz, Douglas R. Murdock, Todd A. Goodman, David J. Vercande, Michael R. Tangeman, Eric M. Busch, Raghavan Kripakaran, Madhigubba G. Jayasimha, Keith E. Smith, Mark A. Austin, Dana Bruce Berry
  • Patent number: 5590181
    Abstract: A system and method for processing telephone calls and providing enhanced services is presented. The call processing system includes a network control processor for controlling the processing and routing of the calls and for providing enhanced features, and a matrix switch for routing calls from an originating location to a terminating location. Operator consoles can be included to provide operator assistance to the caller. The network control processor comprises a central message processor that receives call dam, determines the type of call, determines the processing required, and determines whether operator assistance is required. A call route distributor allocates an operator console to the call if required. A billing server is used to track billing information for the call while it is in progress. A database server is provided for database look-ups and storage.
    Type: Grant
    Filed: October 15, 1993
    Date of Patent: December 31, 1996
    Assignee: Link USA Corporation
    Inventors: Steven J. Hogan, Kristi T. Feltz, Douglas R. Murdock, Todd A. Goodman, David J. Vercande, Michael R. Tangeman, Eric M. Busch, Raghavan Kripakaran, Madhigubba G. Jayasimha, Keith E. Smith, Mark A. Austin, Dana B. Berry
  • Patent number: 5586175
    Abstract: A system and method for processing telephone calls and providing enhanced services is presented. The call processing system includes a network control processor for controlling the processing and routing of the calls and for providing enhanced features, and a matrix switch for routing calls from an originating location to a terminating location. Operator consoles can be included to provide operator assistance to the caller. The network control processor comprises a central message processor that receives call data, determines the type of call, determines the processing required, and determines whether operator assistance is required. A call route distributor allocates an operator console to the call if required. A billing server is used to track billing information for the call while it is in progress. A database server is provided for database look-ups and storage.
    Type: Grant
    Filed: June 2, 1995
    Date of Patent: December 17, 1996
    Assignee: LinkUSA Corporation
    Inventors: Steven J. Hogan, Kristi T. Feltz, Douglas R. Murdock, Todd A. Goodman, David J. Vercande, Michael R. Tangeman, Eric M. Busch, Raghavan Kripakaran, Madhigubba G. Jayasimha, Keith E. Smith, Mark A. Austin, Dana B. Berry