Patents by Inventor Mark A. Byers

Mark A. Byers has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 6601159
    Abstract: An integrated information support system (IISS) uses a stand-alone, large capacity memory device, such as a CD ROM, to enhance the user interface of a copier system. The IISS, providing system users with access to vast quantities of graphical, textual, video and audio information, is a separately controlled system which may be integrated with the normal control functions of the copier system. Information is retrieved from the memory device and presented to a system user either spontaneously, on-demand, or in response to specific system conditions such as faults. In a preferred embodiment, an expert coach controls the presentation of information and is capable of monitoring user actions to, for example, ensure a suggested course of action is actually being followed. The IISS may advantageously share existing user interface facilities, such as the copier system's video monitor and button matrix.
    Type: Grant
    Filed: April 4, 1997
    Date of Patent: July 29, 2003
    Assignee: Xerox Corporation
    Inventors: Craig A. Smith, William R. Hartman, Mark A. Byers, Michael B. Neary
  • Publication number: 20030043231
    Abstract: An apparatus for generating printer data from application print data, the apparatus including a memory and a processor. The memory stores the application print data. The processor is coupled to the memory and is further adapted to be coupled to receive printer status data from a multi-color printer. The processor is also adapted to provide printer data to the multi-color printer. The processor is operable to obtain from the printer status data information identifying a first color ink for which printing is inhibited. The processor is also operable to identify one or more substitute color inks from a set of color inks for which printing is not inhibited. The processor is further operable to generate printer data from application print data, substituting the one or more substitute color inks when print data requires the first color ink.
    Type: Application
    Filed: August 28, 2001
    Publication date: March 6, 2003
    Applicant: Xerox Corporation
    Inventors: Mark A. Byers, William J. De Beaubien
  • Patent number: 6527366
    Abstract: An apparatus for generating printer data from application print data, the apparatus including a memory and a processor. The memory stores the application print data. The processor is coupled to the memory and is further adapted to be coupled to receive printer status data from a multi-color printer. The processor is also adapted to provide printer data to the multi-color printer. The processor is operable to obtain from the printer status data information identifying a first color ink for which printing is inhibited. The processor is also operable to identify one or more substitute color inks from a set of color inks for which printing is not inhibited. The processor is further operable to generate printer data from application print data, substituting the one or more substitute color inks when print data requires the first color ink.
    Type: Grant
    Filed: August 28, 2001
    Date of Patent: March 4, 2003
    Assignee: Xerox Corporation
    Inventors: Mark A. Byers, William J. De Beaubien
  • Patent number: 5490089
    Abstract: An interactive user support system for a document processing system or an image producing device controls the operation of the machine using an internally stored knowledge base derived from information and rules provided by expels in the field. A plurality of sensors monitor the operation of the machine and a variety of user actions. If the system determines that the user needs help, by comparing the operation of the machine with the information and rules in the knowledge base, the system will interrupt the user and offer or provide assistance. If the user is performing proper steps to correct a problem or perform a specific job, the system will not interrupt the user. Additionally, the user may query the system for assistance or direction. The result is a more efficient document processing system or image producing device for use in any environment and able to be operated by a variety of users having a range of needs and abilities.
    Type: Grant
    Filed: May 2, 1995
    Date of Patent: February 6, 1996
    Assignee: Xerox Corporation
    Inventors: Craig A. Smith, Robert L. Kurtz, Mark A. Byers, Thomas B. Wall
  • Patent number: 5138377
    Abstract: A control technique for monitoring machine status conditions and initiating interactive dialogue with an operator, the control having an expert system, the expert system monitoring predetermined status conditions of the machine for automatic correction or for communication to the operator, including the steps of monitoring with the expert system said predetermined status conditions relative to the operation of the machine, recognizing the deviation of the machine operation from said predetermined status conditions, responding to the deviation of the machine operation from said predetermined status conditions, and optionally atomatically correcting the machine to return the machine to standard operation, or initiating an interactive dialogue with the operator to return the machine to standard operation.
    Type: Grant
    Filed: May 23, 1991
    Date of Patent: August 11, 1992
    Assignee: Xerox Corporation
    Inventors: Craig A. Smith, Mark A. Byers, Thomas A. Wall