Abstract: A query including one or more current search terms is received from a user and executed against a target database. When the query yields a number of results less than a defined search threshold (a.k.a. an “unsuccessful” search), the current search terms are compared with an associations database. The associations database includes associations between search terms in previously-executed queries that yielded less than a threshold number of results and replacement search terms that were substituted to generate a successful query yielding at least the threshold number of results. Upon finding a match between one or more of the search terms and the current search terms, the associations between the search terms and the replacement search terms are used to identify suggested replacement search terms and present them to the user.

Abstract: A query including one or more current search terms is received from a user and executed against a target database. When the query yields a number of results less than a defined search threshold (a.k.a. an “unsuccessful” search), the current search terms are compared with an associations database. The associations database includes associations between search terms in previously-executed queries that yielded less than a threshold number of results and replacement search terms that were substituted to generate a successful query yielding at least the threshold number of results. Upon finding a match between one or more of the search terms and the current search terms, the associations between the search terms and the replacement search terms are used to identify suggested replacement search terms and present them to the user.

Abstract: A query including one or more current search terms is received from a user and executed against a target database. When the query yields a number of results less than a defined search threshold (a.k.a. an “unsuccessful” search), the current search terms are compared with an associations database. The associations database includes associations between search terms in previously-executed queries that yielded less than a threshold number of results and replacement search terms that were substituted to generate a successful query yielding at least the threshold number of results. Upon finding a match between one or more of the search terms and the current search terms, the associations between the search terms and the replacement search terms are used to identify suggested replacement search terms and present them to the user.

Abstract: A method and system for generating a help file based on failed user queries. A help file generation system collects failed user queries from user computer systems. The generation system assists a developer in identifying failed user queries that are related to a topic. The generation system then updates the entry in the help file for that topic based on the identified user queries. When a help system subsequently uses that help file, it checks the updated entry when searching for a match and will likely find a match to a relevant topic for a user query that previously failed.

Abstract: When a user submits a content resource to a content database, an automated content categorizer facilitates the task by suggesting a list of relevant content categories in the content database. The automated content categorizer receives a search descriptor attributed to the content resource, performs a relevance search, and proposes a ranked list of category branches that are expected to provide a good match with the described content resource. Metadata associated with individual categories and content resources stored in the content database are searched relative to the search descriptor provided by the user. From the proposed content categories, the user can simply select the category he or she feels is most appropriate and store the content resource under that category in the content database, or propose a new category.

Abstract: A query including one or more current search terms is received from a user and executed against a target database. When the query yields a number of results less than a defined search threshold (a.k.a. an “unsuccessful” search), the current search terms are compared with an associations database. The associations database includes associations between search terms in previously-executed queries that yielded less than a threshold number of results and replacement search terms that were substituted to generate a successful query yielding at least the threshold number of results. Upon finding a match between one or more of the search terms and the current search terms, the associations between the search terms and the replacement search terms are used to identify suggested replacement search terms and present them to the user.