Patents by Inventor Mark DuChene

Mark DuChene has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20150103998
    Abstract: A system and method handling and sorting calls includes maintaining leads in a database, segregating the leads based on type, performing automated calls for each of a first stream of leads, and queuing the second stream of leads in the list manager application to provide a newest available lead to a user interfacing with the list manager application. The user initiates a call via the list manager application to the newest available lead, and transfers the call to a sales representative when the newest available lead indicates an interest to the user via a telephone conversation that a purchase may be desired, or ends the call when the newest available lead indicates no interest, there is no answer for the call, or there is no call being completed.
    Type: Application
    Filed: October 15, 2014
    Publication date: April 16, 2015
    Applicant: 21st Century Insurance and Financial Services, Inc.
    Inventors: John Rosandich, Mark Duchene, Glenn Catarious
  • Patent number: 8572163
    Abstract: A computer-implemented method for deduplicating data is disclosed. The method may include identifying a request to transfer data from a client in a deduplication system to a server in the deduplication system. The method may also include determining, based at least in part on performance of the deduplication system, whether to deduplicate the data before transferring the data from the client to the server. The method may further include performing the following, the order of which is based on the determination: deduplicating the data and transferring the data from the client to the server. Various other methods, systems, and computer-readable media are also disclosed.
    Type: Grant
    Filed: August 31, 2009
    Date of Patent: October 29, 2013
    Assignee: Symantec Corporation
    Inventors: Graham Bromley, Weibao Wu, Mark DuChene, Walter Angerer, Mehmet Balioglu, Oussama El-Hilali, Mike Zeis