Patents by Inventor Mark E. Johnson

Mark E. Johnson has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20240179195
    Abstract: Disclosed are various embodiments facilitating a holistic engagement with a user across multiple communication channels of an organization or an enterprise based at least in part on a determined user intent. As users interact with various services associated with the organization through one or more communication channels, interaction data can be captured and stored. In various examples, the interaction data that is stored by the various services can be obtained and organized according to a predefined schema. The organized interaction data can be applied to a trained intent model that outputs a user intent based at least in part on observations of other users with similar histories. The predicted intent can be provided to the different services such that subsequent interactions between the user and the organization can be based at least in part on the intent in a consistent manner, regardless of the communication channel associated with the interaction.
    Type: Application
    Filed: February 2, 2024
    Publication date: May 30, 2024
    Inventors: Anil Kumar Bashetty, Swetha Gayam, Mark E. Johnson, Deepak Kumar, Mazhar Ladji, Cong Liu, Zeyu Liu, David Keith Love, Amarnath E. Mahendran, Matthew K. Meyer, Emery Schoenly, Jeremy D. Seideman, Govind Sharma
  • Patent number: 11930054
    Abstract: Disclosed are various embodiments facilitating a holistic engagement with a user across multiple communication channels of an organization or an enterprise based at least in part on a determined user intent. As users interact with various services associated with the organization through one or more communication channels, interaction data can be captured and stored. In various examples, the interaction data that is stored by the various services can be obtained and organized according to a predefined schema. The organized interaction data can be applied to a trained intent model that outputs a user intent based at least in part on observations of other users with similar histories. The predicted intent can be provided to the different services such that subsequent interactions between the user and the organization can be based at least in part on the intent in a consistent manner, regardless of the communication channel associated with the interaction.
    Type: Grant
    Filed: January 31, 2022
    Date of Patent: March 12, 2024
    Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: Anil Kumar Bashetty, Swetha Gayam, Mark E. Johnson, Deepak Kumar, Mazhar Ladji, Cong Liu, Zeyu Liu, David Keith Love, Amarnath E. Mahendran, Matthew K. Meyer, Emery Schoenly, Jeremy D. Seideman, Govind Sharma
  • Publication number: 20230247070
    Abstract: Disclosed are various embodiments facilitating a holistic engagement with a user across multiple communication channels of an organization or an enterprise based at least in part on a determined user intent. As users interact with various services associated with the organization through one or more communication channels, interaction data can be captured and stored. In various examples, the interaction data that is stored by the various services can be obtained and organized according to a predefined schema. The organized interaction data can be applied to a trained intent model that outputs a user intent based at least in part on observations of other users with similar histories. The predicted intent can be provided to the different services such that subsequent interactions between the user and the organization can be based at least in part on the intent in a consistent manner, regardless of the communication channel associated with the interaction.
    Type: Application
    Filed: January 31, 2022
    Publication date: August 3, 2023
    Inventors: Anil Kumar Bashetty, Swetha Gayam, Mark E. Johnson, Deepak Kumar, Mazhar Ladji, Cong Liu, Zeyu Liu, David Keith Love, Amarnath E. Mahendran, Matthew K. Meyer, Emery Schoenly, Jeremy D. Seideman, Govind Sharma
  • Publication number: 20190004000
    Abstract: An electrochemical sensor is described that includes a counter electrode that prevents against electrical interference when measuring analytes in a fluid sample. The counter electrode can completely surround a working electrode and a reference electrode and can be held at a common potential voltage during operation. The counter electrode can have a U-shape for surrounding on three sides the working electrode and the reference electrode.
    Type: Application
    Filed: July 3, 2018
    Publication date: January 3, 2019
    Inventors: Steven Jang, Touraj Rowhani, Mark E. Johnson
  • Publication number: 20190004006
    Abstract: A potentiostat circuit is described for the detection and analysis of analytes within an uncompartmented or galvanically connected pool of liquid and which permits sequential and simultaneous measurements to be performed in multiple electrochemical cells within the uncompartmented or galvanically connected pool of liquid by one or more potentiostats. Accordingly, the potentiostat circuit includes a grounded counter electrode that is configured to prevent against electrical interference when measuring analytes in a fluid sample. The grounded counter electrode can completely surround a working electrode and a reference electrode and can be held at a common potential voltage during operation. The grounded counter electrode can have a U-shape for surrounding on three sides the working electrode and the reference electrode.
    Type: Application
    Filed: July 3, 2018
    Publication date: January 3, 2019
    Inventor: Mark E. Johnson
  • Patent number: 9981799
    Abstract: A method of dispensing includes the steps of exerting a force on an actuator of a dispenser having a conduit with an inlet and an outlet in a first non-actuation state, to place the actuator in a second actuation state. When the actuator is in the second actuation state, the inlet and the outlet of the actuator are moved from a first position to a second position.
    Type: Grant
    Filed: August 9, 2011
    Date of Patent: May 29, 2018
    Assignee: S.C. Johnson & Son, Inc.
    Inventors: Daniel A. Andersen, Lance D. Chady, Jeffrey J. Christianson, Mark E. Johnson
  • Patent number: 9205165
    Abstract: A volatile material dispensing system includes a housing having at least one opening in a sidewall thereof and at least one engagement member extending from the housing. The volatile material dispensing system further includes a base adapted to interact with the housing, wherein the base includes a mechanical assembly. A reservoir contains a volatile material, wherein the reservoir rotates from a first position to a second position when the at least one engagement member contacts the mechanical assembly.
    Type: Grant
    Filed: October 22, 2012
    Date of Patent: December 8, 2015
    Assignee: S.C. Johnson & Son, Inc.
    Inventors: Jill Tyler Gundy, Sandra D. Tschantz, Mark E. Johnson, Ronald M. Llanes, David Nebel
  • Patent number: 9108782
    Abstract: A dispensing system includes a dispenser, at least one sensor, and a shroud including at least one aperture. A virtual shield is provided between the sensor and the shroud to reduce background noise.
    Type: Grant
    Filed: October 15, 2012
    Date of Patent: August 18, 2015
    Assignee: S.C. Johnson & Son, Inc.
    Inventors: Tai P. Luc, Claudia V. Gamboa, Mark E. Johnson, Daniel J. Hanak
  • Patent number: 8967436
    Abstract: An actuator includes a conduit and first and second tabs protruding from the conduit. Each tab includes a first angled face and a first flat face disposed adjacent a first end of the tab and a second angled face and a second flat face disposed adjacent a second end of the tab.
    Type: Grant
    Filed: August 9, 2011
    Date of Patent: March 3, 2015
    Assignee: S.C. Johnson & Son, Inc.
    Inventors: Daniel A. Andersen, Lance D. Chady, Jeffrey J. Christianson, Mark E. Johnson, James R. Neilsen
  • Publication number: 20140148816
    Abstract: A surgical port placement system is to be adjacent a surgical table. The surgical port placement system may include a surgical port placement device for storing parameter sets respectively associated with past surgical procedures, generating a surgical port placement model based upon the parameter sets, receiving a given parameter set for a given surgical procedure for a given patient, the given parameter set having physical characteristics of the given patient, and generating a surgical port placement position for the given patient for the given surgical procedure based upon the given parameter set and the surgical port placement model.
    Type: Application
    Filed: November 26, 2013
    Publication date: May 29, 2014
    Inventors: Michael W. McDONALD, Mark E. JOHNSON, Una Joyce COULTER
  • Publication number: 20140110495
    Abstract: A volatile material dispensing system includes a housing having at least one opening in a sidewall thereof and at least one engagement member extending from the housing. The volatile material dispensing system further includes a base adapted to interact with the housing, wherein the base includes a mechanical assembly. A reservoir contains a volatile material, wherein the reservoir rotates from a first position to a second position when the at least one engagement member contacts the mechanical assembly.
    Type: Application
    Filed: October 22, 2012
    Publication date: April 24, 2014
    Inventors: Jill Tyler Gundy, Sandra D. Tschantz, Mark E. Johnson, Ronald M. Llanes, David Nebel
  • Publication number: 20140103479
    Abstract: A dispensing system includes a dispenser, at least one sensor, and a shroud including at least one aperture. A virtual shield is provided between the sensor and the shroud to reduce background noise.
    Type: Application
    Filed: October 15, 2012
    Publication date: April 17, 2014
    Inventors: Tai P. Luc, Claudia V. Gamboa, Mark E. Johnson, Daniel J. Hanak
  • Patent number: 8623435
    Abstract: The present invention provides compositions and methods for preparing cheese with low fat content and with improved texture, color and baking properties. The compositions and methods of the invention include acidification of the cheese base and the addition of glycerides to manufacture processed or heated curd cheese with improved properties such as texture, stickiness, color and baking properties.
    Type: Grant
    Filed: April 16, 2008
    Date of Patent: January 7, 2014
    Assignee: Wisconsin Alumni Research Foundation
    Inventors: John A. Lucey, Ciara A. Brickley, Selvarani Govindasamy-Lucey, Mark E. Johnson, John A. Jaeggi, Eileen Merlini Salim
  • Publication number: 20130037582
    Abstract: A method of dispensing includes the steps of exerting a force on an actuator of a dispenser having a conduit with an inlet and an outlet in a first non-actuation state, to place the actuator in a second actuation state. When the actuator is in the second actuation state, the inlet and the outlet of the actuator are moved from a first position to a second position.
    Type: Application
    Filed: August 9, 2011
    Publication date: February 14, 2013
    Inventors: Daniel A. Andersen, Lance D. Chady, Jeffrey J. Christianson, Mark E. Johnson
  • Publication number: 20130037581
    Abstract: An actuator includes a conduit and first and second tabs protruding from the conduit. Each tab includes a first angled face and a first flat face disposed adjacent a first end of the tab and a second angled face and a second flat face disposed adjacent a second end of the tab.
    Type: Application
    Filed: August 9, 2011
    Publication date: February 14, 2013
    Inventors: Daniel E. Andersen, Lance D. Chady, Jeffrey J. Christianson, Mark E. Johnson, James R. Nielsen
  • Patent number: 8337815
    Abstract: Synthetic pulmonary surfactant compositions comprising dipalmitoyl phosphatidylcholine, phosphatidylglycerol, and essentially neutral lipid, and having essentially no 1-palmitoyl 2-oleoyl phosphatidylglycerol and essentially no palmitic acid are provided. Methods for treating respiratory disease are also provided comprising administering a therapeutically effective amount of a synthetic pulmonary surfactant comprising dipalmitoyl phosphatidylcholine, phosphatidylglycerol, and essentially neutral lipid, and having essentially no 1-palmitoyl 2-oleoyl phosphatidylglycerol and essentially no palmitic acid.
    Type: Grant
    Filed: December 21, 2005
    Date of Patent: December 25, 2012
    Assignee: Discovery Laboratories, Inc.
    Inventors: Maithili Rairkar, Rom E Eliaz, Ralph Niven, Mark E. Johnson
  • Patent number: 8221772
    Abstract: Methods and compositions to enhance mucus clearance and to treat pulmonary lung disorders such as cystic fibrosis are disclosed. The methods utilize compositions including synthetic pulmonary surfactants having one or more phospholipids and a synthetic polypeptide, administered alone or combined with hyperosmotic agents, to patients in an amount effective to enhance mucus clearance.
    Type: Grant
    Filed: September 19, 2007
    Date of Patent: July 17, 2012
    Assignee: Discovery Laboratories Inc.
    Inventors: Mark. E. Johnson, Robert Segal, Thomas Hofmann, Robert J. Capetola
  • Patent number: 8079478
    Abstract: A fragrance sampling display for retail environments is disclosed. The sampling display may include a dock having a removable faceplate and sidewalls. The dock may include one or more receptacles and one or more scent modules, wherein each scent module is associated with and partially inserted into only one of the receptacles. The scent modules may be removably disposed in the corresponding receptacles by retractable cords. Each of the scent modules may include a different volatile active corresponding to a different fragrance product and vent holes to facilitate passive emission of the associated fragrance. The vent holes may be configured so as to be substantially sealed while the associated scent module is in its respective receptacle.
    Type: Grant
    Filed: July 7, 2009
    Date of Patent: December 20, 2011
    Assignee: S.C. Johnson & Son, Inc.
    Inventors: Michael E. Short, David A. Hoadley, Scott W. Demarest, Kit R. Morris, Sunny Kim, David R. Carlson, Mark E. Johnson
  • Patent number: D652499
    Type: Grant
    Filed: February 11, 2009
    Date of Patent: January 17, 2012
    Assignee: S.C. Johnson & Son, Inc.
    Inventors: Michael E. Short, David A. Hoadley, Scott W. Demarest, Kit R. Morris, Sunny Kim, Matthew Grossman, David R. Carlson, Mark E. Johnson
  • Patent number: D667574
    Type: Grant
    Filed: March 22, 2010
    Date of Patent: September 18, 2012
    Assignee: S.C. Johnson & Son, Inc.
    Inventors: Matthew Abbondanzio, Glenn Walters, Meghan Marie McGuire, Mark E. Johnson, Sylvie Travard