Patents by Inventor Mark F. Wilding

Mark F. Wilding has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20240045764
    Abstract: Techniques are disclosed relating to automated operations management. In various embodiments, a computer system accesses operational information that defines commands for an operational scenario and accesses blueprints that describe operational entities in a target computer environment related to the operational scenario. The computer system implements the operational scenario for the target computer environment. The implementing may include executing a hierarchy of controller modules that include an orchestrator controller module at top level of the hierarchy that is executable to carry out the commands by issuing instructions to controller modules at a next level. The controller modules may be executable to manage the operational entities according to the blueprints to complete the operational scenario.
    Type: Application
    Filed: October 9, 2023
    Publication date: February 8, 2024
    Inventor: Mark F. Wilding
  • Publication number: 20230393941
    Abstract: Techniques are disclosed relating to automated operations management. In various embodiments, a computer system accesses operational information that defines commands for an operational scenario and accesses blueprints that describe operational entities in a target computer environment related to the operational scenario. The computer system implements the operational scenario for the target computer environment. The implementing may include executing a hierarchy of controller modules that include an orchestrator controller module at top level of the hierarchy that is executable to carry out the commands by issuing instructions to controller modules at a next level. The controller modules may be executable to manage the operational entities according to the blueprints to complete the operational scenario.
    Type: Application
    Filed: June 8, 2023
    Publication date: December 7, 2023
    Inventor: Mark F. Wilding
  • Patent number: 11748199
    Abstract: Techniques are disclosed relating to automated operations management. In various embodiments, a computer system accesses operational information that defines commands for an operational scenario and accesses blueprints that describe operational entities in a target computer environment related to the operational scenario. The computer system implements the operational scenario for the target computer environment. The implementing may include executing a hierarchy of controller modules that include an orchestrator controller module at top level of the hierarchy that is executable to carry out the commands by issuing instructions to controller modules at a next level. The controller modules may be executable to manage the operational entities according to the blueprints to complete the operational scenario.
    Type: Grant
    Filed: December 3, 2019
    Date of Patent: September 5, 2023
    Assignee: Salesforce, Inc.
    Inventor: Mark F. Wilding
  • Patent number: 11709735
    Abstract: Techniques are disclosed relating to automated operations management. In various embodiments, a computer system accesses operational information that defines commands for an operational scenario and accesses blueprints that describe operational entities in a target computer environment related to the operational scenario. The computer system implements the operational scenario for the target computer environment. The implementing may include executing a hierarchy of controller modules that include an orchestrator controller module at top level of the hierarchy that is executable to carry out the commands by issuing instructions to controller modules at a next level. The controller modules may be executable to manage the operational entities according to the blueprints to complete the operational scenario.
    Type: Grant
    Filed: November 15, 2022
    Date of Patent: July 25, 2023
    Assignee: Salesforce, Inc.
    Inventor: Mark F. Wilding
  • Patent number: 11698898
    Abstract: Techniques are disclosed relating to lock wait tracing. A computer system may operate a database that includes a lockable object. The computer may maintain a lock wait queue that stores an indication of processes waiting to acquire a lock on the lockable object. The computer system may store trace records for those processes that, upon releasing a respective lock on the lockable object when another process is waiting in the lock wait queue, have been in contention for the respective lock for over a threshold amount of time. The computer system may present ones of the trace records that identify a timeline that is usable to determine a set of processes that contributed to a delay in a process acquiring a lock on the lockable object.
    Type: Grant
    Filed: November 4, 2020
    Date of Patent: July 11, 2023
    Assignee: Salesforce, Inc.
    Inventors: Piyush Kumar Jain Mahendra Kumar, Mark F. Wilding, James E. Mace, Thomas Fanghaenel
  • Publication number: 20230118222
    Abstract: Techniques are disclosed relating to automated operations management. In various embodiments, a computer system accesses operational information that defines commands for an operational scenario and accesses blueprints that describe operational entities in a target computer environment related to the operational scenario. The computer system implements the operational scenario for the target computer environment. The implementing may include executing a hierarchy of controller modules that include an orchestrator controller module at top level of the hierarchy that is executable to carry out the commands by issuing instructions to controller modules at a next level. The controller modules may be executable to manage the operational entities according to the blueprints to complete the operational scenario.
    Type: Application
    Filed: August 22, 2022
    Publication date: April 20, 2023
    Inventor: Mark F. Wilding
  • Publication number: 20230073909
    Abstract: Techniques are disclosed relating to automated operations management. In various embodiments, a computer system accesses operational information that defines commands for an operational scenario and accesses blueprints that describe operational entities in a target computer environment related to the operational scenario. The computer system implements the operational scenario for the target computer environment. The implementing may include executing a hierarchy of controller modules that include an orchestrator controller module at top level of the hierarchy that is executable to carry out the commands by issuing instructions to controller modules at a next level. The controller modules may be executable to manage the operational entities according to the blueprints to complete the operational scenario.
    Type: Application
    Filed: November 15, 2022
    Publication date: March 9, 2023
    Inventor: Mark F. Wilding
  • Publication number: 20230004432
    Abstract: Techniques are disclosed relating to monitoring behavior of a computing system shared by multiple tenants. In some embodiments, a computer cluster is maintained that hosts containers accessible to a plurality of tenants of the computer cluster. First telemetry data collected about a particular one of the plurality of tenants is received from a container hosted at a first of a plurality of servers of the computer cluster. The first telemetry data identifies the particular tenant's consumption of a resource provided by the container. In response to the computer cluster migrating the container from the first server to a second of the plurality of servers, second telemetry data collected about the particular tenant's consumption of the resource is received from the migrated container hosted at the second server. An analysis is performed of the first and second telemetry data to identify whether the particular tenant's consumption of the resource has changed.
    Type: Application
    Filed: June 30, 2021
    Publication date: January 5, 2023
    Inventor: Mark F. Wilding
  • Patent number: 11507462
    Abstract: Techniques are disclosed relating to automated operations management. In various embodiments, a computer system accesses operational information that defines commands for an operational scenario and accesses blueprints that describe operational entities in a target computer environment related to the operational scenario. The computer system implements the operational scenario for the target computer environment. The implementing may include executing a hierarchy of controller modules that include an orchestrator controller module at a top level of the hierarchy that is executable to carry out the commands by issuing instructions to controller modules at a next level. The controller modules may be executable to manage the operational entities according to the blueprints to complete the operational scenario.
    Type: Grant
    Filed: December 3, 2019
    Date of Patent: November 22, 2022
    Assignee: salesforce.com, inc.
    Inventor: Mark F. Wilding
  • Patent number: 11481251
    Abstract: Techniques are disclosed relating to automated operations management. In various embodiments, a computer system accesses operational information that defines commands for an operational scenario and accesses blueprints that describe operational entities in a target computer environment related to the operational scenario. The computer system implements the operational scenario for the target computer environment. The implementing may include executing a hierarchy of controller modules that include an orchestrator controller module at top level of the hierarchy that is executable to carry out the commands by issuing instructions to controller modules at a next level. The controller modules may be executable to manage the operational entities according to the blueprints to complete the operational scenario.
    Type: Grant
    Filed: December 3, 2019
    Date of Patent: October 25, 2022
    Assignee: salesforce.com, inc.
    Inventor: Mark F. Wilding
  • Patent number: 11422894
    Abstract: Techniques are disclosed relating to automated operations management. In various embodiments, a computer system accesses operational information that defines commands for an operational scenario and accesses blueprints that describe operational entities in a target computer environment related to the operational scenario. The computer system implements the operational scenario for the target computer environment. The implementing may include executing a hierarchy of controller modules that include an orchestrator controller module at top level of the hierarchy that is executable to carry out the commands by issuing instructions to controller modules at a next level. The controller modules may be executable to manage the operational entities according to the blueprints to complete the operational scenario.
    Type: Grant
    Filed: December 3, 2019
    Date of Patent: August 23, 2022
    Assignee: salesforce.com, inc.
    Inventor: Mark F. Wilding
  • Publication number: 20220138175
    Abstract: Techniques are disclosed relating to lock wait tracing. A computer system may operate a database that includes a lockable object. The computer may maintain a lock wait queue that stores an indication of processes waiting to acquire a lock on the lockable object. The computer system may store trace records for those processes that, upon releasing a respective lock on the lockable object when another process is waiting in the lock wait queue, have been in contention for the respective lock for over a threshold amount of time. The computer system may present ones of the trace records that identify a timeline that is usable to determine a set of processes that contributed to a delay in a process acquiring a lock on the lockable object.
    Type: Application
    Filed: November 4, 2020
    Publication date: May 5, 2022
    Inventors: Piyush Kumar Jain Mahendra Kumar, Mark F. Wilding, James E. Mace, Thomas Fanghaenel
  • Patent number: 11144398
    Abstract: Techniques are disclosed relating to automated operations management. In various embodiments, a computer system accesses operational information that defines commands for an operational scenario and accesses blueprints that describe operational entities in a target computer environment related to the operational scenario. The computer system implements the operational scenario for the target computer environment. The implementing may include executing a hierarchy of controller modules that include an orchestrator controller module at top level of the hierarchy that is executable to carry out the commands by issuing instructions to controller modules at a next level. The controller modules may be executable to manage the operational entities according to the blueprints to complete the operational scenario.
    Type: Grant
    Filed: December 3, 2019
    Date of Patent: October 12, 2021
    Assignee: salesforce.com, inc.
    Inventor: Mark F. Wilding
  • Publication number: 20200174852
    Abstract: Techniques are disclosed relating to automated operations management. In various embodiments, a computer system accesses operational information that defines commands for an operational scenario and accesses blueprints that describe operational entities in a target computer environment related to the operational scenario. The computer system implements the operational scenario for the target computer environment. The implementing may include executing a hierarchy of controller modules that include an orchestrator controller module at top level of the hierarchy that is executable to carry out the commands by issuing instructions to controller modules at a next level. The controller modules may be executable to manage the operational entities according to the blueprints to complete the operational scenario.
    Type: Application
    Filed: December 3, 2019
    Publication date: June 4, 2020
    Inventor: Mark F. Wilding
  • Publication number: 20200174834
    Abstract: Techniques are disclosed relating to automated operations management. In various embodiments, a computer system accesses operational information that defines commands for an operational scenario and accesses blueprints that describe operational entities in a target computer environment related to the operational scenario. The computer system implements the operational scenario for the target computer environment. The implementing may include executing a hierarchy of controller modules that include an orchestrator controller module at top level of the hierarchy that is executable to carry out the commands by issuing instructions to controller modules at a next level. The controller modules may be executable to manage the operational entities according to the blueprints to complete the operational scenario.
    Type: Application
    Filed: December 3, 2019
    Publication date: June 4, 2020
    Inventor: Mark F. Wilding
  • Publication number: 20200174918
    Abstract: Techniques are disclosed relating to automated operations management. In various embodiments, a computer system accesses operational information that defines commands for an operational scenario and accesses blueprints that describe operational entities in a target computer environment related to the operational scenario. The computer system implements the operational scenario for the target computer environment. The implementing may include executing a hierarchy of controller modules that include an orchestrator controller module at top level of the hierarchy that is executable to carry out the commands by issuing instructions to controller modules at a next level. The controller modules may be executable to manage the operational entities according to the blueprints to complete the operational scenario.
    Type: Application
    Filed: December 3, 2019
    Publication date: June 4, 2020
    Inventor: Mark F. Wilding
  • Publication number: 20200174887
    Abstract: Techniques are disclosed relating to automated operations management. In various embodiments, a computer system accesses operational information that defines commands for an operational scenario and accesses blueprints that describe operational entities in a target computer environment related to the operational scenario. The computer system implements the operational scenario for the target computer environment. The implementing may include executing a hierarchy of controller modules that include an orchestrator controller module at top level of the hierarchy that is executable to carry out the commands by issuing instructions to controller modules at a next level. The controller modules may be executable to manage the operational entities according to the blueprints to complete the operational scenario.
    Type: Application
    Filed: December 3, 2019
    Publication date: June 4, 2020
    Inventor: Mark F. Wilding
  • Publication number: 20200175157
    Abstract: Techniques are disclosed relating to automated operations management. In various embodiments, a computer system accesses operational information that defines commands for an operational scenario and accesses blueprints that describe operational entities in a target computer environment related to the operational scenario. The computer system implements the operational scenario for the target computer environment. The implementing may include executing a hierarchy of controller modules that include an orchestrator controller module at top level of the hierarchy that is executable to carry out the commands by issuing instructions to controller modules at a next level. The controller modules may be executable to manage the operational entities according to the blueprints to complete the operational scenario.
    Type: Application
    Filed: December 3, 2019
    Publication date: June 4, 2020
    Inventor: Mark F. Wilding
  • Publication number: 20200174832
    Abstract: Techniques are disclosed relating to automated operations management. In various embodiments, a computer system accesses operational information that defines commands for an operational scenario and accesses blueprints that describe operational entities in a target computer environment related to the operational scenario. The computer system implements the operational scenario for the target computer environment. The implementing may include executing a hierarchy of controller modules that include an orchestrator controller module at top level of the hierarchy that is executable to carry out the commands by issuing instructions to controller modules at a next level. The controller modules may be executable to manage the operational entities according to the blueprints to complete the operational scenario.
    Type: Application
    Filed: December 3, 2019
    Publication date: June 4, 2020
    Inventor: Mark F. Wilding
  • Publication number: 20200174833
    Abstract: Techniques are disclosed relating to automated operations management. In various embodiments, a computer system accesses operational information that defines commands for an operational scenario and accesses blueprints that describe operational entities in a target computer environment related to the operational scenario. The computer system implements the operational scenario for the target computer environment. The implementing may include executing a hierarchy of controller modules that include an orchestrator controller module at top level of the hierarchy that is executable to carry out the commands by issuing instructions to controller modules at a next level. The controller modules may be executable to manage the operational entities according to the blueprints to complete the operational scenario.
    Type: Application
    Filed: December 3, 2019
    Publication date: June 4, 2020
    Inventor: Mark F. Wilding