Patents by Inventor Mark Fellowes

Mark Fellowes has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11501232
    Abstract: A system for automatically automatic workflow triggering using real-time analytics, comprising an analytics server that receives and analyzes interaction information and a workflow server that produces workflow events based on the analysis, sends workflow events to handlers for processing, retrieves workflow-related data, and produces workflow reports for review, and a method for automatically automatic workflow triggering using real-time analytics.
    Type: Grant
    Filed: January 6, 2020
    Date of Patent: November 15, 2022
    Assignee: VONAGE BUSINESS LIMITED
    Inventors: Alan McCord, Ashley Unitt, Mark Fellowes, Andrew Carson, Selma Ardelean
  • Publication number: 20200286013
    Abstract: A system for automatically automatic workflow triggering using real-time analytics, comprising an analytics server that receives and analyzes interaction information and a workflow server that produces workflow events based on the analysis, sends workflow events to handlers for processing, retrieves workflow-related data, and produces workflow reports for review, and a method for automatically automatic workflow triggering using real-time analytics.
    Type: Application
    Filed: January 6, 2020
    Publication date: September 10, 2020
    Inventors: Alan McCord, Ashley Unitt, Mark Fellowes, Andrew Carson, Selma Ardelean
  • Patent number: 9972014
    Abstract: A system for automatically automatic workflow triggering using real-time analytics, comprising an analytics server that receives and analyzes interaction information and a workflow server that produces workflow events based on the analysis, sends workflow events to handlers for processing, retrieves workflow-related data, and produces workflow reports for review, and a method for automatically automatic workflow triggering using real-time analytics.
    Type: Grant
    Filed: December 29, 2016
    Date of Patent: May 15, 2018
    Assignee: NewVoiceMedia Ltd.
    Inventors: Alan McCord, Ashley Unitt, Mark Fellowes, Andrew Carson, Selma Ardelean
  • Publication number: 20170255888
    Abstract: A system for automatically automatic workflow triggering using real-time analytics, comprising an analytics server that receives and analyzes interaction information and a workflow server that produces workflow events based on the analysis, sends workflow events to handlers for processing, retrieves workflow-related data, and produces workflow reports for review, and a method for automatically automatic workflow triggering using real-time analytics.
    Type: Application
    Filed: June 25, 2016
    Publication date: September 7, 2017
    Inventors: Alan McCord, Ashley Unitt, Mark Fellowes, Andrew Carson, Selma Ardelean
  • Publication number: 20170255945
    Abstract: A system for automatically automatic workflow triggering using real-time analytics, comprising an analytics server that receives and analyzes interaction information and a workflow server that produces workflow events based on the analysis, sends workflow events to handlers for processing, retrieves workflow-related data, and produces workflow reports for review, and a method for automatically automatic workflow triggering using real-time analytics.
    Type: Application
    Filed: December 29, 2016
    Publication date: September 7, 2017
    Inventors: Alan McCord, Ashley Unitt, Mark Fellowes, Andrew Carson, Selma Ardelean