Abstract: Embodiments are directed to systems and methods for network monitoring and testing using self-adaptive Key Performance Indicator to establish thresholds to trigger alarms in network monitoring. The present embodiments will be described in the context of calculating KPIs for call detail records (CDRs) and using the KPIs for network monitoring.

Abstract: Embodiments are directed to systems and methods for network monitoring and testing using dimension-value based KPIs that are configured and calculated from a stream of homogenous or heterogeneous data events. The embodiments describe flexible and abstract ways of specifying configurations for the calculation of the KPIs from the stream of network events. Embodiments are described in the context of calculating KPIs for call detail records (CDRs) for computer telephony events.

Abstract: Embodiments are directed to systems and methods for network monitoring and testing using intelligent sequencing of data events so as to generalize the sequencing of events from multiple disparate sources of network events with multiple disparate types of events.

Abstract: Embodiments are directed to systems and methods for network monitoring and testing using a generic data mediation platform between one or more probes and one or more dashboards. The generic data mediation platform performs data correlation, filtering enrichment and aggregation of events obtained from monitored networks.

Abstract: Embodiments emulate agents in a contact center, or enterprise, that initiate communication sessions to each other over communication networks and measure data quality using one or more metrics. That data measured can include voice and video data. Examples of communication networks used to place the voice calls include Internet Protocol (IP) networks and hybrid networks including more traditional telephony components. The data collected by the emulated agents is sent to a monitoring server. The monitoring server and the emulated agent behavior can be configured and scheduled via a web interface. In addition, the web interface provides the user with detailed reports, performance summaries, and visualizations of data collected, further enabling the user to troubleshoot a contact center or enterprise over a variety of communication networks.

Abstract: Embodiments are directed to systems and methods for network monitoring and testing using intelligent sequencing of data events so as to generalize the sequencing of events from multiple disparate sources of network events with multiple disparate types of events.

Abstract: Embodiments are directed to systems and methods for network monitoring and testing using dimension-value based KPIs that are configured and calculated from a stream of homogenous or heterogeneous data events. The embodiments describe flexible and abstract ways of specifying configurations for the calculation of the KPIs from the stream of network events. Embodiments are described in the context of calculating KPIs for call detail records (CDRs) for computer telephony events.

Abstract: Embodiments are directed to systems and methods for network monitoring and testing using self-adaptive Key Performance Indicator to establish thresholds to trigger alarms in network monitoring. The present embodiments will be described in the context of calculating KPIs for call detail records (CDRs) and using the KPIs for network monitoring.

Abstract: Embodiments are directed to systems and methods for network monitoring and testing using a generic data mediation platform between one or more probes and one or more dashboards. The generic data mediation platform performs data correlation, filtering enrichment and aggregation of events obtained from monitored networks.

Abstract: Ultrasonic Brew Technology Systems is a coffee brewing system with a brew ring having the capability of emitting ultrasonic waves for use in agitation of coffee grounds during a coffee brewing episode. Ultrasonic Brew Technology Systems utilizes low voltage direct current to power the circular brew ring which may be comprised of stainless steel. The brew ring may frictionally-fit about the periphery of a brewing basket of a coffee maker (on an outside circumference of the periphery of a brewing basket of a coffee maker or on/in the inside periphery.) Agitation of the coffee grounds by the ultrasonic circular waves creates an increased pulsated-distance between each of the coffee granules thereby creating a greater surface area contact between the water and the coffee grounds, creating higher efficiency and fuller flavored coffee.

Abstract: Embodiments emulate agents in a contact center, or enterprise, that initiate communication sessions to each other over communication networks and measure data quality using one or more metrics. That data measured can include voice and video data. Examples of communication networks used to place the voice calls include Internet Protocol (IP) networks and hybrid networks including more traditional telephony components. The data collected by the emulated agents is sent to a monitoring server. The monitoring server and the emulated agent behavior can be configured and scheduled via a web interface. In addition, the web interface provides the user with detailed reports, performance summaries, and visualizations of data collected, further enabling the user to troubleshoot a contact center or enterprise over a variety of communication networks.