Patents by Inventor Mark Igelnik

Mark Igelnik has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System, method, and computer program for quantifying real-time business and service impact of underperforming, overloaded, or failed cells and sectors, and for implementing remedial actions prioritization
    Patent number: 10390238
    Abstract: A system, method, and computer program product are provided for quantifying real-time business and service impact of underperforming, overloaded, or failed cells and sectors, and for implementing remedial actions prioritization. In operation, a system monitors a plurality of cells or sectors associated with one or more mobile networks. The system identifies failed, underperforming, or overloaded cells or sectors in at least one impacted area from the plurality of cells or sectors associated with the one or more mobile networks. The system continuously identifies and updates a subset of the plurality of cells or sectors in the at least one impacted area. The system continuously identifies impacted customers in the at least one impacted area. The system continuously estimates a number of impacted customers in the at least one impacted area. The system continuously identifies customers who will likely be impacted in a defined upcoming amount of hours in the at least one impacted area.
    Type: Grant
    Filed: October 30, 2018
    Date of Patent: August 20, 2019
    Assignee: AMDOCS DEVELOPMENT LIMITED
    Inventors: Mark Igelnik, Eyal Goldzand