Patents by Inventor Mark J. Mildrum

Mark J. Mildrum has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20100046510
    Abstract: Among other things, a hardware-agnostic speech port carries, to and from any arbitrary speech device, analog speech signals associated with an order placed by a customer of a quick serve restaurant. A network port carries digitized versions of the speech signals through a packet-switched network to and from any arbitrary device that has access to the packet-switched network. A processor connected to the speech port and the network port processes and routes the speech signals to enable the arbitrary device to provide a function associated with processing the customer order. The function provided by the processor can include enabling a representative of the quick serve restaurant to listen in on a conversation associated with the order and/or to take over a conversation between the customer and an order taker.
    Type: Application
    Filed: August 19, 2008
    Publication date: February 25, 2010
    Inventors: Marcellus C.H. Koster, Mark J. Mildrum, Eleanor F.R. Hagopian