Patents by Inventor Mark Kingsley

Mark Kingsley has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11790180
    Abstract: A system for determining context and intent in a conversation using machine learning (ML) based artificial intelligence (AI) in omni channel data communications is disclosed. The system may comprise a data store to store and manage data within a network, a server to facilitate operations using information from the one or more data stores, and a ML-based AI subsystem to communicate with the server and the data store in the network. The ML-based AI subsystem may comprise a data access interface to receive data associated with a conversation with a user via a communication channel. The ML-based AI subsystem may comprise a processor to provide a proactive, adaptive, and intelligent conversation by applying hierarchical multi-intent data labeling framework, training at least one model with training data, and generating and deploying a production-ready model based on the trained and retained at least one model.
    Type: Grant
    Filed: October 25, 2021
    Date of Patent: October 17, 2023
    Assignee: CONTACTENGINE LIMITED
    Inventors: Andrew Mark Ayers, Giles Bryan, Mark Kingsley Smith
  • Patent number: 11748422
    Abstract: A system for a digital content security and communications system using an artificial intelligence (AI) based machine learning and predictive analysis is disclosed. The system may comprise a data store to store and manage data within a network, a server to facilitate operations using information from the one or more data stores, and an analytics subsystem to communicate with the server and the data store in the network. The analytics subsystem may comprise a data access interface to receive communication data from a user via a first communication channel. The analytics subsystem may comprise a processor to provide a proactive, adaptive, and intelligent conversation with the user via a second communication channel.
    Type: Grant
    Filed: March 15, 2019
    Date of Patent: September 5, 2023
    Assignee: CONTACTENGINE LIMITED
    Inventors: Andrew Mark Ayers, Giles Bryan, Mark Kingsley Smith
  • Publication number: 20220043983
    Abstract: A system for determining context and intent in a conversation using machine learning (ML) based artificial intelligence (AI) in omni channel data communications is disclosed. The system may comprise a data store to store and manage data within a network, a server to facilitate operations using information from the one or more data stores, and a ML-based AI subsystem to communicate with the server and the data store in the network. The ML-based AI subsystem may comprise a data access interface to receive data associated with a conversation with a user via a communication channel. The ML-based AI subsystem may comprise a processor to provide a proactive, adaptive, and intelligent conversation by applying hierarchical multi-intent data labeling framework, training at least one model with training data, and generating and deploying a production-ready model based on the trained and retained at least one model.
    Type: Application
    Filed: October 25, 2021
    Publication date: February 10, 2022
    Inventors: Andrew Mark Ayers, Giles Bryan, Mark Kingsley Smith
  • Patent number: 11157706
    Abstract: A system for determining context and intent in a conversation using machine learning (ML) based artificial intelligence (AI) in omnichannel data communications is disclosed. The system may comprise a data store to store and manage data within a network, a server to facilitate operations using information from the one or more data stores, and a ML-based AI subsystem to communicate with the server and the data store in the network. The ML-based AI subsystem may comprise a data access interface to receive data associated with a conversation with a user via a communication channel. The ML-based AI subsystem may comprise a processor to provide a proactive, adaptive, and intelligent conversation by applying hierarchical multi-intent data labeling framework, training at least one model with training data, and generating and deploying a production-ready model based on the trained and retained at least one model.
    Type: Grant
    Filed: September 24, 2019
    Date of Patent: October 26, 2021
    Assignee: CONTACTENGINE LIMITED
    Inventors: Andrew Mark Ayers, Giles Bryan, Mark Kingsley Smith
  • Patent number: 11017176
    Abstract: A system for artificial intelligence (AI) based omnichannel data communications is disclosed. The system may comprise a data store to store and manage data within a network, a server to facilitate operations using information from the one or more data stores, and an analytics subsystem to communicate with the server and the data store in the network. The analytics subsystem may comprise a data access interface to receive communication data from a user via a first communication channel. The analytics subsystem may comprise a processor to provide a proactive, adaptive, and intelligent conversation with the user via a second communication channel. The system may also comprise an output interface to transmit the at least one appropriate response to the user at a user device using any number of AI-based and data processing techniques to better identify customer touchpoints and improve customer journey and experience during customer engagement scenarios.
    Type: Grant
    Filed: March 15, 2019
    Date of Patent: May 25, 2021
    Assignee: CONTACTENGINE LIMITED
    Inventors: Andrew Mark Ayers, Giles Bryan, Mark Kingsley Smith
  • Publication number: 20200293619
    Abstract: A system for artificial intelligence (AI) based omnichannel data communications is disclosed. The system may comprise a data store to store and manage data within a network, a server to facilitate operations using information from the one or more data stores, and an analytics subsystem to communicate with the server and the data store in the network. The analytics subsystem may comprise a data access interface to receive communication data from a user via a first communication channel. The analytics subsystem may comprise a processor to provide a proactive, adaptive, and intelligent to conversation with the user via a second communication channel. The system may also comprise an output interface to transmit the at least one appropriate response to the user at a user device using any number of AI-based and data processing techniques to better identify customer touchpoints and improve customer journey and experience during customer engagement scenarios.
    Type: Application
    Filed: March 15, 2019
    Publication date: September 17, 2020
    Applicant: ContactEngine Limited
    Inventors: Andrew Mark Ayers, Giles Bryan, Mark Kingsley Smith
  • Publication number: 20200293621
    Abstract: A system for determining context and intent in a conversation using machine learning (ML) based artificial intelligence (AI) in omnichannel data communications is disclosed. The system may comprise a data store to store and manage data within a network, a server to facilitate operations using information from the one or more data stores, and a ML-based AI subsystem to communicate with the server and the data store in the network. The ML-based AI subsystem may comprise a data access interface to receive data associated with a conversation with a user via a communication channel. The ML-based AI subsystem may comprise a processor to provide a proactive, adaptive, and intelligent conversation by applying hierarchical multi-intent data labeling framework, training at least one model with training data, and generating and deploying a production-ready model based on the trained and retained at least one model.
    Type: Application
    Filed: September 24, 2019
    Publication date: September 17, 2020
    Applicant: ContactEngine Limited
    Inventors: Andrew Mark AYERS, Giles BRYAN, Mark Kingsley SMITH
  • Publication number: 20200293587
    Abstract: A system for a digital content security and communications system using n artificial intelligence (AI) based machine learning and predictive analysis is disclosed. The system may comprise a data store to store and manage data within a network, a server to facilitate operations using information from the one or more data stores, and an analytics subsystem to communicate with the server and the data store in the network. The analytics subsystem may comprise a data access interface to receive communication data from a user via a first communication channel. The analytics subsystem may comprise a processor to provide a proactive, adaptive, and intelligent conversation with the user via a second communication channel.
    Type: Application
    Filed: March 15, 2019
    Publication date: September 17, 2020
    Applicant: ContactEngine Limited
    Inventors: Andrew Mark AYERS, Giles BRYAN, Mark Kingsley SMITH
  • Publication number: 20190199276
    Abstract: Under one aspect, a system is provided for rotating photovoltaic modules arranged in a row. The system can include an elongated structural member extending along and parallel to the row; protrusions coupled to the elongated structural member; an actuator; and drive mechanisms coupled to the photovoltaic modules. Actuation of the actuator can move the elongated structural member, the movement of the elongated structural member can move the protrusions, the movement of the protrusions can move the drive mechanisms, and the movement of the drive mechanisms can rotate the photovoltaic modules.
    Type: Application
    Filed: February 27, 2019
    Publication date: June 27, 2019
    Inventors: Sean Bailey, Adam French, Peter Young, Mark Kingsley, Rodney Hans Holland, Thomas Goehring, Tristan French, Miguel M. L. Praca, Graham Maxwell, David Tostenson, Timothy Burkhard, Nicholas A. Barton
  • Publication number: 20190190440
    Abstract: Systems and methods for structures that support bifacial photovoltaic panels are presented. A system comprising a support structure mounted to an underside of bifacial photovoltaic panels arranged in a row is provided herein. The support structure comprises one or more elongated structural members extending along and in a direction parallel to the row. The support structure further comprises one or more pivot arms that rotate about an axle at a top of the support structure. The one or more pivot arms are positioned in a perpendicular direction to the one or more elongated structural members. The one or more pivot arms connected to the one or more elongated structural members. The one or more structural elements of the support structure have a reflective outer surface to increase reflected light to the underside of the bifacial photovoltaic panels.
    Type: Application
    Filed: November 27, 2018
    Publication date: June 20, 2019
    Inventors: Mark Kingsley, Søren Jensen, Nicholas A. Barton, Craig B. E. Wildman
  • Publication number: 20190123681
    Abstract: Systems and methods for dual tilt, ballasted photovoltaic module racking are provided herein. Under one aspect, a system for supporting first and second photovoltaic modules can include first and second elongated stiffeners respectively configured to be coupled to and support the first and second photovoltaic modules. The system also can include first and second feet respectively configured to be coupled to first and second grooves respectively provided within first and second ballasts. The system also can include a first stiffener hinge rotatably coupling the first and second stiffeners to one another, a first foot hinge rotatably coupling the first foot to the first stiffener, and a second foot hinge rotatably coupling the second foot to the second stiffener. At least one of the first stiffener hinge and the first and second foot hinges can include a respective mechanical stop inhibiting rotation of that hinge beyond a respective predetermined angle.
    Type: Application
    Filed: December 19, 2018
    Publication date: April 25, 2019
    Inventors: Mark Kingsley, Jesse Atkinson, Sean Bailey, Karl Johnson, Brett West, Luis Francisco Castro Hernandez
  • Patent number: 10270384
    Abstract: Systems and methods for dual tilt, ballasted photovoltaic module racking are provided herein. Under one aspect, a system for supporting first and second photovoltaic modules can include first and second elongated stiffeners respectively configured to be coupled to and support the first and second photovoltaic modules. The system also can include first and second feet respectively configured to be coupled to first and second grooves respectively provided within first and second ballasts. The system also can include a first stiffener hinge rotatably coupling the first and second stiffeners to one another, a first foot hinge rotatably coupling the first foot to the first stiffener, and a second foot hinge rotatably coupling the second foot to the second stiffener. At least one of the first stiffener hinge and the first and second foot hinges can include a respective mechanical stop inhibiting rotation of that hinge beyond a respective predetermined angle.
    Type: Grant
    Filed: October 9, 2017
    Date of Patent: April 23, 2019
    Assignee: Alion Energy, Inc.
    Inventors: Mark Kingsley, Jesse Atkinson, Sean Bailey, Karl Johnson, Brett West, Luis Francisco Castro Hernandez
  • Publication number: 20180159464
    Abstract: Systems and methods for dual tilt, ballasted photovoltaic module racking are provided herein. Under one aspect, a system for supporting first and second photovoltaic modules can include first and second elongated stiffeners respectively configured to be coupled to and support the first and second photovoltaic modules. The system also can include first and second feet respectively configured to be coupled to first and second grooves respectively provided within first and second ballasts. The system also can include a first stiffener hinge rotatably coupling the first and second stiffeners to one another, a first foot hinge rotatably coupling the first foot to the first stiffener, and a second foot hinge rotatably coupling the second foot to the second stiffener. At least one of the first stiffener hinge and the first and second foot hinges can include a respective mechanical stop inhibiting rotation of that hinge beyond a respective predetermined angle.
    Type: Application
    Filed: October 9, 2017
    Publication date: June 7, 2018
    Inventors: Mark Kingsley, Jesse Atkinson, Sean Bailey, Karl Johnson, Brett West, Luis Francisco Castro Hernandez
  • Publication number: 20170331414
    Abstract: A method for installing a solar collector can include slip-forming a concrete track including a groove; curing the concrete track; placing a foot of a support structure of a solar collector in the groove; and applying adhesive between the foot and groove. Curing the concrete track optionally can include maintaining wetness of the concrete track for a sufficient period of time after slip-forming the concrete track. The foot optionally can include at least one of an aperture and a tab, and the adhesive flows through the aperture or around the tab. A foot of a support structure of a solar collector also is provided. The foot can be configured to be inserted into a groove and comprising a back wall, a first side wall including a first side tab, a second side wall including a second side tab, a third side wall, a fourth side wall, and a bottom wall.
    Type: Application
    Filed: May 15, 2017
    Publication date: November 16, 2017
    Inventors: Sean Bailey, Adam French, Rodney Hans Holland, Tristan French, Christopher C. Caison, Mark Kingsley
  • Publication number: 20170163209
    Abstract: A system for maintaining photovoltaic modules includes an elongated rail including first and second support surfaces and a first mounting surface disposed between the first and second support surfaces. An array of the photovoltaic modules is coupled to the first mounting surface and raised relative to the first and second support surfaces. A first vehicle can be disposed on the first and second support surfaces and can include a motor; a maintenance module selected from the group consisting of: a spray system configured to spray a product, and a remote inspection module; and first and second support legs suspending the maintenance module relative to the photovoltaic modules of the first array and being movably coupled to the first and second support surfaces so as to laterally and sequentially move the maintenance module in a direction parallel to the elongated rail responsive to actuation of the motor.
    Type: Application
    Filed: November 18, 2016
    Publication date: June 8, 2017
    Inventors: Sean Bailey, Mark Kingsley, Rodney Hans Holland, Jesse Atkinson, Karl Johnson, Thomas Goehring, Adam French
  • Publication number: 20170149375
    Abstract: Under one aspect, a system is provided for rotating photovoltaic modules arranged in a row. The system can include an elongated structural member extending along and parallel to the row; protrusions coupled to the elongated structural member; an actuator; and drive mechanisms coupled to the photovoltaic modules. Actuation of the actuator can move the elongated structural member, the movement of the elongated structural member can move the protrusions, the movement of the protrusions can move the drive mechanisms, and the movement of the drive mechanisms can rotate the photovoltaic modules.
    Type: Application
    Filed: November 3, 2016
    Publication date: May 25, 2017
    Inventors: Sean Bailey, Adam French, Peter Young, Mark Kingsley, Rodney Hans Holland, Thomas Goehring, Tristan French, Miguel M. L. Praca, Graham Maxwell, David Tostenson, Timothy Burkhard, Nicholas A. Barton
  • Publication number: 20160365830
    Abstract: Under one aspect, a system is provided for rotating photovoltaic modules arranged in a row. The system can include an elongated structural member extending along and parallel to the row; protrusions coupled to the elongated structural member; an actuator; and drive mechanisms coupled to the photovoltaic modules. Actuation of the actuator can move the elongated structural member, the movement of the elongated structural member can move the protrusions, the movement of the protrusions can move the drive mechanisms, and the movement of the drive mechanisms can rotate the photovoltaic modules.
    Type: Application
    Filed: May 13, 2016
    Publication date: December 15, 2016
    Inventors: Sean Bailey, Adam French, Peter Young, Mark Kingsley, Rodney Hans Holland, Thomas Goehring, Tristan French, Miguel M. L. Praca, Graham Maxwell, David Tostenson, Timothy Burkhard, Nicholas A. Barton
  • Publication number: 20110228918
    Abstract: Disclosed are systems and methods for live broadcasting of one or more media streams, such as audio streams, via the internet such that it is accessible substantially by a number of listeners at a number of locations. Said system is operable such that the contents of each of said one or more media streams can originate from a call or other communication from a conventional telephony device which does not require internet connection.
    Type: Application
    Filed: November 13, 2009
    Publication date: September 22, 2011
    Inventors: Andy Mark Ayers, Mark Kingsley Smith
  • Patent number: 7122328
    Abstract: The present invention features a novel human protein (ANK), nucleotide sequences encoding human ANK, and assays for ANK activity, including assays to identify therapeutics and diagnostic assays, e.g., for susceptibility to diseases such as arthritis. In related aspects the invention features expression vectors and host cells comprising polynucleotides that encode a human ANK. The present invention also relates to antibodies that bind specifically to a human ANK, and methods for producing human ANK polypeptides.
    Type: Grant
    Filed: January 5, 2001
    Date of Patent: October 17, 2006
    Assignee: The Board of Trustees of the Leland Stanford Junior University
    Inventors: David Mark Kingsley, Michelle Deanetta Johnson, Andrew Manlap Ho
  • Patent number: D435766
    Type: Grant
    Filed: March 22, 1999
    Date of Patent: January 2, 2001
    Inventor: Mark A. Kingsley