Patents by Inventor Mark L. Patten

Mark L. Patten has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • End use self-help delivery system
    Patent number: 9558060
    Abstract: A self-repairing enterprise workstation that selects a workstation repair script based on a currently experienced workstation problem, retrieves the workstation repair script from a repair script repository, and executes the retrieved repair script in a user context of the workstation to repair the problem. The self-repairing enterprise workstation comprises an automated computer repair application stored in the memory, that when launched by an operating system of the workstation in response to the receipt of an input selection of a custom URL moniker downloads a script associated with the URL moniker from a repair script repository, executes the script in a user context of the automated computer repair application, repairs a problem experienced by the self-repairing enterprise workstation.
    Type: Grant
    Filed: August 22, 2014
    Date of Patent: January 31, 2017
    Assignee: Sprint Communications Company L.P.
    Inventors: Kirk Cessac, Shawn Gavin, Michael James Morgan, Mark L. Patten