Patents by Inventor Mark P. Meredith

Mark P. Meredith has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20040091841
    Abstract: Methods are presented for improving performance within an organization, including enhancing sales or service productivity of members of the organization. Desired characteristics for the organization are initially ascertained from the perspective of customers of the organization. Leaders are then employed to define cultural characteristics for the organization using, in part, the desired characteristics, and to define the cultural characteristics in behavioral terms. Action plans are generated for changing the organization to implement the defined cultural characteristics not already present and diminish present characteristics that are inconsistent with the defined cultural characteristics. Leaders of the organization validate the cultural characteristics and the action plan with a focus group including managers within the organization. Owners for implementing the action plans are assigned and progress in implementing the plans is measured.
    Type: Application
    Filed: July 17, 2003
    Publication date: May 13, 2004
    Applicant: International Business Machines Corporation
    Inventors: Darin W. Buchtel, Rosemarie Livigni, Russell Edward Mandel, Mark P. Meredith, Lynne M. Salinkas
  • Publication number: 20020058233
    Abstract: A method of increasing the productivity of an organization. Concurrence of a senior leader is obtained. Characteristics representing requirements of the members of the organization for improved productivity are defined in recognizable behavioral terms. Executive norms are created for the leaders and senior leader. Action plans are generated for changing the organization to implement the characteristics not already present and diminish those characteristics that are inconsistent with the required characteristics. Focus groups validate the required characteristics and action plans. Owners for implementing the action plans are assigned and progress in implementing is measured. Progress is optionally celebrated.
    Type: Application
    Filed: October 18, 2001
    Publication date: May 16, 2002
    Applicant: International Business Machines Corporation
    Inventor: Mark P. Meredith