Abstract: Described are techniques for user interface selection. A plurality of user interface sets is provided. Each of the plurality of user interface sets includes a plurality of user interfaces corresponding to a plurality of user levels of interaction. Each of the plurality of user levels of interaction is associated with a different level of abstraction with respect to processing performed in the data storage system for implementing a request. First user information associated with the user is provided. The first user information identifies one of said plurality of user levels for at least one of the plurality of user interface sets. A user interface is selected for display in connection with interactions with the user in accordance with the first user information. The selected user interface is displayed.

Abstract: Described are techniques for performing a data storage management task. A presentation technology service layer renders a user interface for user interaction in accordance with one or more rendering techniques. A user interaction template service layer includes one or more templates. Each of the templates describes processing to perform the data storage management task. A user interface data model mapping service layer communicates with at least one of a business logic service layer and a data storage interface layer to perform one or more operations in connection with the data storage management task and to map data received therefrom in a form for use by the user interface in accordance with a user interface data model.

Abstract: A method for use in communicating between software environments is disclosed. A JavaScript connection is established between a Flex based operating environment and a Java based operating environment. Based on the JavaScript connection, a socket connection between the Flex based operating environment and the Java based operating environment is established. Based on the socket connection, remote procedure calls are executed between the Flex based operating environment and the Java based operating environment.

Abstract: Described are techniques for providing support in connection with a data storage system. An active element manager component is used to perform, a data storage system management operation. The active element manager component collects context information. The context information is transmitted from the data storage system to an external environment. User relevant information is received at the active element manager component from the external environment. The external environment determines the user relevant information in accordance with the context information and support information and services provided by the external environment. The user relevant information includes information about one or more types of support. The user relevant information is displayed via a user interface.

Abstract: Described are techniques for processing a data storage configuration request for an application. The data storage configuration request is received from a requester. A first user level of a plurality of user levels at which the data storage configuration request is made by the requester is determined. Each user level is associated with a different level of abstraction with respect to processing performed in the data storage system for implementing the data storage configuration request. The data storage configuration request is serviced. Servicing the request includes determining whether to perform the data storage configuration request in accordance with security criteria defining, for each of the plurality of user levels, permitted operations that may be performed for different requesters in connection with the data storage configuration request.

Abstract: Described are techniques for performing automated discovery processing in a network. A data storage system monitors transmissions sent over the network. The data storage system extracts one or more data elements from one or more messages included in the transmissions and determines at least one application executing on a component in the network in accordance with the one or more data elements.

Abstract: Described are techniques for performing automated data storage configuration. A plurality of I/O operations are received on a data path. The I/O operations are analyzed and analysis information is determined. In accordance with the analysis information, an application which issued the plurality of I/O operations is determined. One or more configuration options are determined which are customized in accordance with the application. A portion of data storage in a data storage system is configured for use by the application in accordance with the one or more configuration options.

Abstract: Described are techniques for processing data storage system management requests. A single one of a plurality of service processors of a data storage system is designated as an active service processor and a remainder of the plurality of service processors are passive service processors. Each of the service processors executes data storage system management server code including a web server. A data storage system management request is received from a client and is processed by the active service processor. When a first service processor currently designated as the active service processor becomes unhealthy, a second of said plurality of service processors which is designated as passive and is healthy is automatically selected as the active processor. Subsequent communications for data storage system management are transmitted over the network connection between the client and a web server executing on whichever service processor is currently designated as active.

Abstract: Described are techniques for performing data storage system management of a data storage system. An active element manager component is provided that performs data storage system management operations. Using the active element management component, context information is collected. User relevant information is received by the active element manager component. The user relevant information includes information about a virtual user community relevant to a first user identifier. For an active element management session having the first user identifier, the user relevant information is displayed via a user interface. The user interface provides for display a first portion of the user relevant information about the virtual user community and a first connection to the external environment. Upon selection of the first portion, the active element manager component connects to a target location associated with the virtual user community and provides the context information to the external environment.

Abstract: A method and system for allocating storage in a data storage system using one or more storage profiles. A set of storage profiles are provided that each has a set of parameters with values defined for the data storage system and for particular client applications. The method includes receiving a selection of one of the storage profiles, such as from an administrative user interface generated by a storage manager running in conjunction with the data storage system. The selected storage profile is then applied to the data storage system to allocate a portion of the data storage system to a storage pool which is defined by the values of the set of parameters in the selected storage profile. The method includes creating a user-defined storage profile by copying parameters from one of the provided storage profiles and allowing a user to modify or accept the parameters.

Abstract: Described are techniques for performing data storage system management of a data storage system. An active element manager component is provided that performs data storage system management operations. User relevant information is received at said active element manager component from an external environment. The user relevant information includes information about an entity for purchase or license using said external environment which is relevant to a first user identifier. For an active element management session having said first user identifier, the user relevant information is displayed via a user interface. The user interface provides for display a first portion of said user relevant information. Upon selection of the first portion, the active element manager component connects to a target location in said external environment that is associated with the entity and provides context information to said external environment.

Abstract: A method is used in application aware cache management. A cache management policy is received including one or more sets of device generic application best practices and one or more sets of device specific best practices. Initial cache configuration processing is performed in connection with configuring a cache of a data storage system. The cache management policy is used in performing the initial cache configuration processing. Storage objects are identified as being in use by an application. Ongoing cache configuration processing is performed in connection with configuring the cache of the data storage system for use with the storage objects.

Abstract: A method is used in dynamic application aware storage configuration. A storage system configuration policy is received that includes one or more sets of device generic application best practices and one or more sets of device specific best practices. Initial storage system configuration processing is performed in connection with configuring a data storage system. The storage system configuration policy is used in performing said initial storage system configuration processing. Storage objects are identified as being in use by an application. Application aware ongoing storage system configuration processing is performed in connection with configuring the data storage system for use with the storage objects.

Abstract: Described are techniques for configuring one or more physical devices of a data storage system for use in connection with provisioning storage for an application. A policy is received which includes one or more sets of data storage system best practices. Each of said one or more sets specifies data storage system best practices for a different type of data storage system including a first type associated with said data storage system. Configuration in connection with initialization of said data storage system is performed to configure a first portion of said one or more physical devices for use with one or more storage pools. The best practices for said first type of data storage system specified in said policy are used in performing said configuration processing.

Abstract: Described are techniques for provisioning storage of a data storage system for use by an application. One or more application provision requirements associated with a provisioning request to provision storage for use by the application are received. The one or more application provision requirements are translated, in accordance with application best practices for the application included in a policy, to one or more generic storage resource requirements. The one or more generic storage resource requirements are translated, in accordance with data storage system best practices included in said policy, to one or more physical data storage requirements. The physical data storage requirements include identification of one or more physical storage devices in said data storage system used in allocating storage to service said provisioning request. Storage is allocated for use by said application in accordance with said physical data storage requirements.

Abstract: Described are techniques for configuring one or more physical devices of a data storage system for use in connection with provisioning storage for an application. A policy including one or more sets of data storage system best practices is received. Each of the one or more sets specifies data storage system best practices for a different type of data storage system including a first type associated with said data storage system. One or more physical devices are added to the data storage system. Configuration processing is performed in connection with configuring a first portion of said one or more physical devices for use with one or more storage pools. The policy is used in performing the configuration processing.

Abstract: Disclosed are improved methods, devices and systems for storage management in digital networks.

Abstract: Described are techniques for providing a publication notification in a data storage system. An active element manager component is used to perform data storage management operations for the data storage system. A feed aggregator in the data storage system aggregates feed items from one or more feeds. Each of the one or more feed items are associated with one of said feeds and indicates a publication notification for data associated with said one feed.

Abstract: Described are techniques for processing a data storage configuration request for an application A first user level of a plurality of user levels at which said data storage configuration request is made is determined. One or more rule sets defining mappings between different ones of said plurality of user levels are provided. Each of the different user levels is associated with a different level of abstraction with respect to processing performed in the data storage system for implementing the data storage configuration request. One of the rule sets is selected in accordance with the application, a data service requested in said data storage configuration request, and a user grouping including said plurality of user levels. The data storage configuration request is serviced using rules of the selected rule set.

Abstract: Described are techniques for processing a data storage configuration request for an application A first user level of a plurality of user levels at which said data storage configuration request is made is determined. One or more rule sets defining mappings between different ones of said plurality of user levels are provided. Each of the different user levels is associated with a different level of abstraction with respect to processing performed in the data storage system for implementing the data storage configuration request. One of the rule sets is selected in accordance with the application, a data service requested in said data storage configuration request, and a user grouping including said plurality of user levels. The data storage configuration request is serviced using rules of the selected rule set.