Patents by Inventor Mark Raymond Gilbert

Mark Raymond Gilbert has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20230333955
    Abstract: In non-limiting examples of the present disclosure, systems, methods, and devices for detecting and classifying service issues associated with a cloud-based service are presented. Operational event data for a plurality of operations associated with the cloud-based application service may be monitored. A statistical-based unsupervised machine learning model may be applied to the operational event data. A subset of the operational event data may be tagged as potentially being associated with a code regression, wherein the subset comprises a time series of operational event data. A neural network may be applied to the time series of operational event data, and the time series of operational event data may be flagged for follow-up if the neural network classifies the time series as relating to a positive code regression category.
    Type: Application
    Filed: June 20, 2023
    Publication date: October 19, 2023
    Inventors: Rahul NIGAM, Andrei NICOLAE, Mark Raymond GILBERT, Vinod Mukundan MENON
  • Patent number: 11720461
    Abstract: In non-limiting examples of the present disclosure, systems, methods and devices for detecting and classifying service issues associated with a cloud-based service are presented. Operational event data for a plurality of operations associated with the cloud-based application service may be monitored. A statistical-based unsupervised machine learning model may be applied to the operational event data. A subset of the operational event data may be tagged as potentially being associated with a code regression, wherein the subset comprises a time series of operational event data. A neural network may be applied to the time series of operational event data, and the time series of operational event data may be flagged for follow-up if the neural network classifies the time series as relating to a positive code regression category.
    Type: Grant
    Filed: March 12, 2019
    Date of Patent: August 8, 2023
    Assignee: MICROSOFT TECHNOLOGY LICENSING, LLC
    Inventors: Rahul Nigam, Andrei Nicolae, Mark Raymond Gilbert, Vinod Mukundan Menon
  • Patent number: 10996941
    Abstract: A system enables initiation of request driven peak-hour builds to override “off-peak” patching schedules for updating server applications. An “off-peak” patching schedule is generated to minimize disruption from installing builds of patches. Notwithstanding the “off-peak” patching schedule, a tenant administrator initiates request driven peak-hour builds when some performance failure occurs during peak business hours. For example, the tenant administrator may generate a service request that includes incident data that is usable to identify and/or develop a particular patch for resolving the performance failure. Based on the service request, the “off-peak” patching schedule is overridden to expedite an out-of-sequence installation of a particular patch. In this way, a tenant administrator that becomes aware that some performance failure is disrupting information workers during a peak usage time-range (e.g.
    Type: Grant
    Filed: October 8, 2019
    Date of Patent: May 4, 2021
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Chandramouleeswaran Krishnaswamy, Rahul Nigam, Eladio Guzman, Mark Raymond Gilbert, Jianfeng Cai, Mustafaraj M. Dhrolia, Peter Kenneth Harwood, Esha Sharma, Jay Lu
  • Patent number: 10785105
    Abstract: In non-limiting examples of the present disclosure, systems, methods and devices for monitoring telemetry data from a cloud-based application service are presented. Telemetry data for a plurality of operations for the cloud-based application service may be analyzed, wherein the analysis comprises comparing a first time series with a second time series, and where data from the second time series relates to operations that were executed prior in time compared with execution of operations related to the first time series. One or more operational changes in the cloud-based application service may be identified based on the analysis, and at least one telemetry monitor may be dynamically configured based on the one or more operational changes that were identified.
    Type: Grant
    Filed: March 12, 2019
    Date of Patent: September 22, 2020
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Mangalam Rathinasabapathy, Rahul Nigam, Vinod Menon, Esha Sharma, Mark Raymond Gilbert
  • Publication number: 20200295986
    Abstract: In non-limiting examples of the present disclosure, systems, methods and devices for monitoring telemetry data from a cloud-based application service are presented. Telemetry data for a plurality of operations for the cloud-based application service may be analyzed, wherein the analysis comprises comparing a first time series with a second time series, and where data from the second time series relates to operations that were executed prior in time compared with execution of operations related to the first time series. One or more operational changes in the cloud-based application service may be identified based on the analysis, and at least one telemetry monitor may be dynamically configured based on the one or more operational changes that were identified.
    Type: Application
    Filed: March 12, 2019
    Publication date: September 17, 2020
    Inventors: Mangalam Rathinasabapathy, Rahul Nigam, Vinod Menon, Esha Sharma, Mark Raymond Gilbert
  • Publication number: 20200293900
    Abstract: In non-limiting examples of the present disclosure, systems, methods and devices for detecting and classifying service issues associated with a cloud-based service are presented. Operational event data for a plurality of operations associated with the cloud-based application service may be monitored. A statistical-based unsupervised machine learning model may be applied to the operational event data. A subset of the operational event data may be tagged as potentially being associated with a code regression, wherein the subset comprises a time series of operational event data. A neural network may be applied to the time series of operational event data, and the time series of operational event data may be flagged for follow-up if the neural network classifies the time series as relating to a positive code regression category.
    Type: Application
    Filed: March 12, 2019
    Publication date: September 17, 2020
    Inventors: Rahul Nigam, Andrei Nicolae, Mark Raymond Gilbert, Vinod Mukundan Menon
  • Patent number: 10678533
    Abstract: A system to reduce strain on server farm computing resources by over-riding “off-peak” patching schedules in response to performance failures occurring on a server farm. Embodiments disclosed herein determine a patching schedule for causing builds of patches to be sequentially installed on server farms during an off-peak usage time-range. Responsive to a performance failure occurring on the server farm, embodiments disclosed herein identify a particular patch that is designed to resolve the performance failure. Then, the patching schedule is over-ridden to expedite an out-of-sequence installation of whichever build is first to include the particular patch. Because resolution of the performance failure is expedited, the impact of the performance failure on the computing resources of the server farm is reduced as compared to existing server farm patching systems.
    Type: Grant
    Filed: May 10, 2019
    Date of Patent: June 9, 2020
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Chandramouleeswaran Krishnaswamy, Jianfeng Cai, Mustafaraj M. Dhrolia, Rahul Nigam, Mark Raymond Gilbert, Peter Kenneth Harwood, Brian Gregory O'Connor, Divyachapan Sridharan Padur, Zohar Raz
  • Patent number: 10585659
    Abstract: A system enables initiation of request driven peak-hour builds to override “off-peak” patching schedules for updating server applications. An “off-peak” patching schedule is generated to minimize disruption from installing builds of patches. Notwithstanding the “off-peak” patching schedule, a tenant administrator initiates request driven peak-hour builds when some performance failure occurs during peak business hours. For example, the tenant administrator may generate a service request that includes incident data that is usable to identify and/or develop a particular patch for resolving the performance failure. Based on the service request, the “off-peak” patching schedule is overridden to expedite an out-of-sequence installation of a particular patch. In this way, a tenant administrator that becomes aware that some performance failure is disrupting information workers during a peak usage time-range (e.g.
    Type: Grant
    Filed: March 29, 2018
    Date of Patent: March 10, 2020
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Chandramouleeswaran Krishnaswamy, Rahul Nigam, Eladio Guzman, Mark Raymond Gilbert, Jianfeng Cai, Mustafaraj M. Dhrolia, Peter Kenneth Harwood, Esha Sharma, Jay Lu, Donovan Isaak
  • Publication number: 20200042308
    Abstract: A system enables initiation of request driven peak-hour builds to override “off-peak” patching schedules for updating server applications. An “off-peak” patching schedule is generated to minimize disruption from installing builds of patches. Notwithstanding the “off-peak” patching schedule, a tenant administrator initiates request driven peak-hour builds when some performance failure occurs during peak business hours. For example, the tenant administrator may generate a service request that includes incident data that is usable to identify and/or develop a particular patch for resolving the performance failure. Based on the service request, the “off-peak” patching schedule is overridden to expedite an out-of-sequence installation of a particular patch. In this way, a tenant administrator that becomes aware that some performance failure is disrupting information workers during a peak usage time-range (e.g.
    Type: Application
    Filed: October 8, 2019
    Publication date: February 6, 2020
    Inventors: Chandramouleeswaran KRISHNASWAMY, Rahul NIGAM, Eladio GUZMAN, Mark Raymond GILBERT, Jianfeng CAI, Mustafaraj M. DHROLIA, Peter Kenneth HARWOOD, Esha SHARMA, Jay LU
  • Publication number: 20190303132
    Abstract: A system to reduce strain on server farm computing resources by over-riding “off-peak” patching schedules in response to performance failures occurring on a server farm. Embodiments disclosed herein determine a patching schedule for causing builds of patches to be sequentially installed on server farms during an off-peak usage time-range. Responsive to a performance failure occurring on the server farm, embodiments disclosed herein identify a particular patch that is designed to resolve the performance failure. Then, the patching schedule is over-ridden to expedite an out-of-sequence installation of whichever build is first to include the particular patch. Because resolution of the performance failure is expedited, the impact of the performance failure on the computing resources of the server farm is reduced as compared to existing server farm patching systems.
    Type: Application
    Filed: May 10, 2019
    Publication date: October 3, 2019
    Inventors: Chandramouleeswaran KRISHNASWAMY, Jianfeng CAI, Mustafaraj M. DHROLIA, Rahul NIGAM, Mark Raymond GILBERT, Peter Kenneth HARWOOD, Brian Gregory O'CONNOR, Divyachapan Sridharan PADUR, Zohar RAZ
  • Publication number: 20190303127
    Abstract: A system enables initiation of request driven peak-hour builds to override “off-peak” patching schedules for updating server applications. An “off-peak” patching schedule is generated to minimize disruption from installing builds of patches. Notwithstanding the “off-peak” patching schedule, a tenant administrator initiates request driven peak-hour builds when some performance failure occurs during peak business hours. For example, the tenant administrator may generate a service request that includes incident data that is usable to identify and/or develop a particular patch for resolving the performance failure. Based on the service request, the “off-peak” patching schedule is overridden to expedite an out-of-sequence installation of a particular patch. In this way, a tenant administrator that becomes aware that some performance failure is disrupting information workers during a peak usage time-range (e.g.
    Type: Application
    Filed: March 29, 2018
    Publication date: October 3, 2019
    Inventors: Chandramouleeswaran KRISHNASWAMY, Rahul NIGAM, Eladio GUZMAN, Mark Raymond GILBERT, Jianfeng CAI, Mustafaraj M. DHROLIA, Peter Kenneth HARWOOD, Esha SHARMA, Jay LU, DONOVAN ISAAK
  • Patent number: 10289403
    Abstract: A system to reduce strain on server farm computing resources by over-riding “off-peak” patching schedules in response to performance failures occurring on a server farm. Embodiments disclosed herein determine a patching schedule for causing builds of patches to be sequentially installed on server farms during an off-peak usage time-range. Responsive to a performance failure occurring on the server farm, embodiments disclosed herein identify a particular patch that is designed to resolve the performance failure. Then, the patching schedule is over-ridden to expedite an out-of-sequence installation of whichever build is first to include the particular patch. Because resolution of the performance failure is expedited, the impact of the performance failure on the computing resources of the server farm is reduced as compared to existing server farm patching systems.
    Type: Grant
    Filed: March 29, 2018
    Date of Patent: May 14, 2019
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Chandramouleeswaran Krishnaswamy, Jianfeng Cai, Mustafaraj M. Dhrolia, Rahul Nigam, Mark Raymond Gilbert, Peter Kenneth Harwood, Brian Gregory O'Connor, Divyachapan Sridharan Padur, Zohar Raz