Patents by Inventor Mark Raymond Gilbert
Mark Raymond Gilbert has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Publication number: 20230333955Abstract: In non-limiting examples of the present disclosure, systems, methods, and devices for detecting and classifying service issues associated with a cloud-based service are presented. Operational event data for a plurality of operations associated with the cloud-based application service may be monitored. A statistical-based unsupervised machine learning model may be applied to the operational event data. A subset of the operational event data may be tagged as potentially being associated with a code regression, wherein the subset comprises a time series of operational event data. A neural network may be applied to the time series of operational event data, and the time series of operational event data may be flagged for follow-up if the neural network classifies the time series as relating to a positive code regression category.Type: ApplicationFiled: June 20, 2023Publication date: October 19, 2023Inventors: Rahul NIGAM, Andrei NICOLAE, Mark Raymond GILBERT, Vinod Mukundan MENON
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Patent number: 11720461Abstract: In non-limiting examples of the present disclosure, systems, methods and devices for detecting and classifying service issues associated with a cloud-based service are presented. Operational event data for a plurality of operations associated with the cloud-based application service may be monitored. A statistical-based unsupervised machine learning model may be applied to the operational event data. A subset of the operational event data may be tagged as potentially being associated with a code regression, wherein the subset comprises a time series of operational event data. A neural network may be applied to the time series of operational event data, and the time series of operational event data may be flagged for follow-up if the neural network classifies the time series as relating to a positive code regression category.Type: GrantFiled: March 12, 2019Date of Patent: August 8, 2023Assignee: MICROSOFT TECHNOLOGY LICENSING, LLCInventors: Rahul Nigam, Andrei Nicolae, Mark Raymond Gilbert, Vinod Mukundan Menon
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Patent number: 10996941Abstract: A system enables initiation of request driven peak-hour builds to override “off-peak” patching schedules for updating server applications. An “off-peak” patching schedule is generated to minimize disruption from installing builds of patches. Notwithstanding the “off-peak” patching schedule, a tenant administrator initiates request driven peak-hour builds when some performance failure occurs during peak business hours. For example, the tenant administrator may generate a service request that includes incident data that is usable to identify and/or develop a particular patch for resolving the performance failure. Based on the service request, the “off-peak” patching schedule is overridden to expedite an out-of-sequence installation of a particular patch. In this way, a tenant administrator that becomes aware that some performance failure is disrupting information workers during a peak usage time-range (e.g.Type: GrantFiled: October 8, 2019Date of Patent: May 4, 2021Assignee: Microsoft Technology Licensing, LLCInventors: Chandramouleeswaran Krishnaswamy, Rahul Nigam, Eladio Guzman, Mark Raymond Gilbert, Jianfeng Cai, Mustafaraj M. Dhrolia, Peter Kenneth Harwood, Esha Sharma, Jay Lu
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Patent number: 10785105Abstract: In non-limiting examples of the present disclosure, systems, methods and devices for monitoring telemetry data from a cloud-based application service are presented. Telemetry data for a plurality of operations for the cloud-based application service may be analyzed, wherein the analysis comprises comparing a first time series with a second time series, and where data from the second time series relates to operations that were executed prior in time compared with execution of operations related to the first time series. One or more operational changes in the cloud-based application service may be identified based on the analysis, and at least one telemetry monitor may be dynamically configured based on the one or more operational changes that were identified.Type: GrantFiled: March 12, 2019Date of Patent: September 22, 2020Assignee: Microsoft Technology Licensing, LLCInventors: Mangalam Rathinasabapathy, Rahul Nigam, Vinod Menon, Esha Sharma, Mark Raymond Gilbert
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Publication number: 20200295986Abstract: In non-limiting examples of the present disclosure, systems, methods and devices for monitoring telemetry data from a cloud-based application service are presented. Telemetry data for a plurality of operations for the cloud-based application service may be analyzed, wherein the analysis comprises comparing a first time series with a second time series, and where data from the second time series relates to operations that were executed prior in time compared with execution of operations related to the first time series. One or more operational changes in the cloud-based application service may be identified based on the analysis, and at least one telemetry monitor may be dynamically configured based on the one or more operational changes that were identified.Type: ApplicationFiled: March 12, 2019Publication date: September 17, 2020Inventors: Mangalam Rathinasabapathy, Rahul Nigam, Vinod Menon, Esha Sharma, Mark Raymond Gilbert
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Publication number: 20200293900Abstract: In non-limiting examples of the present disclosure, systems, methods and devices for detecting and classifying service issues associated with a cloud-based service are presented. Operational event data for a plurality of operations associated with the cloud-based application service may be monitored. A statistical-based unsupervised machine learning model may be applied to the operational event data. A subset of the operational event data may be tagged as potentially being associated with a code regression, wherein the subset comprises a time series of operational event data. A neural network may be applied to the time series of operational event data, and the time series of operational event data may be flagged for follow-up if the neural network classifies the time series as relating to a positive code regression category.Type: ApplicationFiled: March 12, 2019Publication date: September 17, 2020Inventors: Rahul Nigam, Andrei Nicolae, Mark Raymond Gilbert, Vinod Mukundan Menon
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Enhanced server farm patching system for enabling developers to override off-peak patching schedules
Patent number: 10678533Abstract: A system to reduce strain on server farm computing resources by over-riding “off-peak” patching schedules in response to performance failures occurring on a server farm. Embodiments disclosed herein determine a patching schedule for causing builds of patches to be sequentially installed on server farms during an off-peak usage time-range. Responsive to a performance failure occurring on the server farm, embodiments disclosed herein identify a particular patch that is designed to resolve the performance failure. Then, the patching schedule is over-ridden to expedite an out-of-sequence installation of whichever build is first to include the particular patch. Because resolution of the performance failure is expedited, the impact of the performance failure on the computing resources of the server farm is reduced as compared to existing server farm patching systems.Type: GrantFiled: May 10, 2019Date of Patent: June 9, 2020Assignee: Microsoft Technology Licensing, LLCInventors: Chandramouleeswaran Krishnaswamy, Jianfeng Cai, Mustafaraj M. Dhrolia, Rahul Nigam, Mark Raymond Gilbert, Peter Kenneth Harwood, Brian Gregory O'Connor, Divyachapan Sridharan Padur, Zohar Raz -
Patent number: 10585659Abstract: A system enables initiation of request driven peak-hour builds to override “off-peak” patching schedules for updating server applications. An “off-peak” patching schedule is generated to minimize disruption from installing builds of patches. Notwithstanding the “off-peak” patching schedule, a tenant administrator initiates request driven peak-hour builds when some performance failure occurs during peak business hours. For example, the tenant administrator may generate a service request that includes incident data that is usable to identify and/or develop a particular patch for resolving the performance failure. Based on the service request, the “off-peak” patching schedule is overridden to expedite an out-of-sequence installation of a particular patch. In this way, a tenant administrator that becomes aware that some performance failure is disrupting information workers during a peak usage time-range (e.g.Type: GrantFiled: March 29, 2018Date of Patent: March 10, 2020Assignee: Microsoft Technology Licensing, LLCInventors: Chandramouleeswaran Krishnaswamy, Rahul Nigam, Eladio Guzman, Mark Raymond Gilbert, Jianfeng Cai, Mustafaraj M. Dhrolia, Peter Kenneth Harwood, Esha Sharma, Jay Lu, Donovan Isaak
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Publication number: 20200042308Abstract: A system enables initiation of request driven peak-hour builds to override “off-peak” patching schedules for updating server applications. An “off-peak” patching schedule is generated to minimize disruption from installing builds of patches. Notwithstanding the “off-peak” patching schedule, a tenant administrator initiates request driven peak-hour builds when some performance failure occurs during peak business hours. For example, the tenant administrator may generate a service request that includes incident data that is usable to identify and/or develop a particular patch for resolving the performance failure. Based on the service request, the “off-peak” patching schedule is overridden to expedite an out-of-sequence installation of a particular patch. In this way, a tenant administrator that becomes aware that some performance failure is disrupting information workers during a peak usage time-range (e.g.Type: ApplicationFiled: October 8, 2019Publication date: February 6, 2020Inventors: Chandramouleeswaran KRISHNASWAMY, Rahul NIGAM, Eladio GUZMAN, Mark Raymond GILBERT, Jianfeng CAI, Mustafaraj M. DHROLIA, Peter Kenneth HARWOOD, Esha SHARMA, Jay LU
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ENHANCED SERVER FARM PATCHING SYSTEM FOR ENABLING DEVELOPERS TO OVERRIDE OFF-PEAK PATCHING SCHEDULES
Publication number: 20190303132Abstract: A system to reduce strain on server farm computing resources by over-riding “off-peak” patching schedules in response to performance failures occurring on a server farm. Embodiments disclosed herein determine a patching schedule for causing builds of patches to be sequentially installed on server farms during an off-peak usage time-range. Responsive to a performance failure occurring on the server farm, embodiments disclosed herein identify a particular patch that is designed to resolve the performance failure. Then, the patching schedule is over-ridden to expedite an out-of-sequence installation of whichever build is first to include the particular patch. Because resolution of the performance failure is expedited, the impact of the performance failure on the computing resources of the server farm is reduced as compared to existing server farm patching systems.Type: ApplicationFiled: May 10, 2019Publication date: October 3, 2019Inventors: Chandramouleeswaran KRISHNASWAMY, Jianfeng CAI, Mustafaraj M. DHROLIA, Rahul NIGAM, Mark Raymond GILBERT, Peter Kenneth HARWOOD, Brian Gregory O'CONNOR, Divyachapan Sridharan PADUR, Zohar RAZ -
Publication number: 20190303127Abstract: A system enables initiation of request driven peak-hour builds to override “off-peak” patching schedules for updating server applications. An “off-peak” patching schedule is generated to minimize disruption from installing builds of patches. Notwithstanding the “off-peak” patching schedule, a tenant administrator initiates request driven peak-hour builds when some performance failure occurs during peak business hours. For example, the tenant administrator may generate a service request that includes incident data that is usable to identify and/or develop a particular patch for resolving the performance failure. Based on the service request, the “off-peak” patching schedule is overridden to expedite an out-of-sequence installation of a particular patch. In this way, a tenant administrator that becomes aware that some performance failure is disrupting information workers during a peak usage time-range (e.g.Type: ApplicationFiled: March 29, 2018Publication date: October 3, 2019Inventors: Chandramouleeswaran KRISHNASWAMY, Rahul NIGAM, Eladio GUZMAN, Mark Raymond GILBERT, Jianfeng CAI, Mustafaraj M. DHROLIA, Peter Kenneth HARWOOD, Esha SHARMA, Jay LU, DONOVAN ISAAK
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Enhanced server farm patching system for enabling developers to override off-peak patching schedules
Patent number: 10289403Abstract: A system to reduce strain on server farm computing resources by over-riding “off-peak” patching schedules in response to performance failures occurring on a server farm. Embodiments disclosed herein determine a patching schedule for causing builds of patches to be sequentially installed on server farms during an off-peak usage time-range. Responsive to a performance failure occurring on the server farm, embodiments disclosed herein identify a particular patch that is designed to resolve the performance failure. Then, the patching schedule is over-ridden to expedite an out-of-sequence installation of whichever build is first to include the particular patch. Because resolution of the performance failure is expedited, the impact of the performance failure on the computing resources of the server farm is reduced as compared to existing server farm patching systems.Type: GrantFiled: March 29, 2018Date of Patent: May 14, 2019Assignee: Microsoft Technology Licensing, LLCInventors: Chandramouleeswaran Krishnaswamy, Jianfeng Cai, Mustafaraj M. Dhrolia, Rahul Nigam, Mark Raymond Gilbert, Peter Kenneth Harwood, Brian Gregory O'Connor, Divyachapan Sridharan Padur, Zohar Raz