Abstract: A system and method assists a dispatcher in responding to callers requesting medical transfers for a patient. A computer implemented medical transfer protocol includes interrogatories for a dispatcher to ask a caller to generate an appropriate medical transfer. The medical transfer protocol selects a medical vehicle with the appropriate equipment, medicinal inventory, and trained medical personnel.

Abstract: A call center for handling requests for medical transportation utilizes a system that assists a call center agent by automatically determining, or prompting the agent to ask for, all information needed to assess the level of service required and the effects of any applicable contractual provisions. The system captures information relating to the patient and the requested transportation, and applies service level rules representing the applicable regulatory requirements for medical transportation at the location of the patient to determine the required level of service based on the patient's condition and needs.

Abstract: A call center for handling requests for medical transportation utilizes a system that assists a call center agent by automatically determining, or prompting the agent to ask for, all information needed to assess the level of service required and the effects of any applicable contractual provisions. The system captures information relating to the patient and the requested transportation, and applies service level rules representing the applicable regulatory requirements for medical transportation at the location of the patient to determine the required level of service based on the patient's condition and needs.

Abstract: A system for continuously establishing and indicating the location of a movable object comprises a first transmitter secured to the object for periodically transmitting, at a first predetermined frequency, first radio frequency signals representative of an identification code uniquely associated with the object. A plurality of receiver/repeater stations are positioned at spaced locations within a predetermined geographic area, each receiver/repeater station including a plurality of spaced receivers for receiving and demodulating the first radio frequency signals to provide an object identification code signal and a device associated with each first receiver for determining the strength of the received first radio frequency signal and for generating a strength signal for each receiver.