Abstract: A radar authentication method includes after obtaining output data of a to-be-authenticated radar, a computer device that first invokes a prediction model to obtain predicted data of the to-be-authenticated radar based on the output data of the to-be-authenticated radar, where the prediction model is obtained through training based on output data of a target radar. Then the computer device verifies, based on the predicted data of the to-be-authenticated radar and the output data of the to-be-authenticated radar, whether the to-be-authenticated radar and the target radar are the same radar.

Abstract: An eye tracking system is provided that detects the presence of problematic blobs in an image captured by the system and removes these problematic blobs by switching off illuminators. Problematic blobs may be those obscuring the pupil of the eye of the user. Each blob is detected in a first image by the use of at least one first criterion, and then an illuminator is switched off. After the illuminator is switched off, at least one second criterion is used to identify blobs in a subsequent image. This process may be repeated until the illuminator causing the problematic blob is identified.

Abstract: Systems and methods for managing a plurality of cloud services of a cloud-based system include receiving a request from a client associated with a cloud-based system, wherein the request is to perform one or more actions associated with the cloud-based system; determining if the client is allowed to perform the one or more actions based on a scope associated with the client; and routing the request to one or more services of the cloud-based system based on the determining. The systems can automatically determine the one or more services of the cloud-based system associated with the request; and route the request to the one or more services of the cloud-based system based thereon.

Abstract: A system and methods for contact center fault diagnostics, comprising a diagnostic engine and test cases used for testing components and services in a contact center, designed to operate on a contact center with a specified test campaign, allowing a contact center's various services and systems to be tested either internally or externally in an automated fashion with specified testcases being used to specify the format and expectations of a specific test, with reports of failures and points of failure being made available to system administrators.

Abstract: A system and methods for contact center fault diagnostics, comprising a diagnostic engine and test cases used for testing components and services in a contact center, designed to operate on a contact center with a specified test campaign, allowing a contact center's various services and systems to be tested either internally or externally in an automated fashion with specified testcases being used to specify the format and expectations of a specific test, with reports of failures and points of failure being made available to system administrators.

Abstract: Disclosed herein is a computer-implemented method of providing an authenticated certificate to be modified in the generation of certified user data. Also disclosed is a computer-implemented method of enabling the characterization of an unknown user from certified user data, and a method of characterizing the unknown user from the certified user data. The generation of the certified user data avoids the risk of personal information being leaked into the digital domain, except in circumstances where an unknown user is required to be characterized or identified with the assistance of a trustee system.

Abstract: A system and methods for contact center fault diagnostics, comprising a diagnostic engine and test cases used for testing components and services in a contact center, designed to operate on a contact center with a specified test campaign, allowing a contact center's various services and systems to be tested either internally or externally in an automated fashion with specified testcases being used to specify the format and expectations of a specific test, with reports of failures and points of failure being made available to system administrators.

Abstract: Examples provide machine readable storage storing instructions arranged, when processed, to facilitate authentication using an authenticator, the instructions comprising instructions to generate, by an initial authenticator, authentication data associated with a further authenticator; the authentication data comprising private data and a public credential; the public credential and private data being for use in producing authentication information to authenticate the further authenticator to a relying party; and send data derived from the authentication data to network storage commonly accessible by the initial authenticator and the further authenticator.

Abstract: A computer-implemented method of and a system for securely establishing control of a resource in a distributed ledger is disclosed. The distributed ledger comprises a first shard instantiated on one or more first processor(s) of a first system. The first shard is configured to respond to an instruction originating from a first party. The distributed ledger further comprises a second shard instantiated on one or more second processor(s) and configured to respond to an instruction originating from a second party. The method comprises creating, by means of the publishing of a record by the first system, the resource, wherein the publishing of the record occurs in response to an instruction originating from the first party, wherein the publishing of the record is to the first shard of the ledger, and wherein the publishing of the record establishes that control of the resource resides with the second party.

Abstract: A system and methods for contact center fault diagnostics, comprising a diagnostic engine and test cases used for testing components and services in a contact center, designed to operate on a contact center with a specified test campaign, allowing a contact center's various services and systems to be tested either internally or externally in an automated fashion with specified testcases being used to specify the format and expectations of a specific test, with reports of failures and points of failure being made available to system administrators.

Abstract: A system and methods for contact center fault diagnostics, comprising a diagnostic engine and test cases used for testing components and services in a contact center, designed to operate on a contact center with a specified test campaign, allowing a contact center's various services and systems to be tested either internally or externally in an automated fashion with specified testcases being used to specify the format and expectations of a specific test, with reports of failures and points of failure being made available to system administrators.

Abstract: An augmented reality, virtual reality, or other wearable apparatus comprises an eye tracking device comprising an image sensor, a lens, and one or more processors. In some embodiments, the lens comprises a marker, and the one or more processors are configured to receive an image from the image sensor, wherein the image shows the marker, determine a distance from the image sensor to the marker based on the image, and change a calibration parameter of an eye tracking algorithm based on the distance. In some embodiments, the one or more processors are configured to receive image data from the image sensor, wherein the image data corresponds to an image as observed through the lens, determine a level or pattern of pincushion distortion in the image based on the image data, and change a calibration parameter of an eye tracking algorithm based on the level or the pattern of pincushion distortion.

Abstract: A system and methods for contact center fault diagnostics, comprising a diagnostic engine and test cases used for testing components and services in a contact center, designed to operate on a contact center with a specified test campaign, allowing a contact center's various services and systems to be tested either internally or externally in an automated fashion with specified testcases being used to specify the format and expectations of a specific test, with reports of failures and points of failure being made available to system administrators.

Abstract: An augmented reality, virtual reality, or other wearable apparatus comprises an eye tracking device comprising an image sensor, a lens, and one or more processors. In some embodiments, the lens comprises a marker, and the one or more processors are configured to receive an image from the image sensor, wherein the image shows the marker, determine a distance from the image sensor to the marker based on the image, and change a calibration parameter of an eye tracking algorithm based on the distance. In some embodiments, the one or more processors are configured to receive image data from the image sensor, wherein the image data corresponds to an image as observed through the lens, determine a level or pattern of pincushion distortion in the image based on the image data, and change a calibration parameter of an eye tracking algorithm based on the level or the pattern of pincushion distortion.

Abstract: Images of an eye are captured by a camera. For each of the images, gaze data is obtained and a position of a pupil center is estimated in the image. The gaze data indicates a gaze point and/or gaze direction of the eye when the image was captured. A mapping is calibrated using the obtained gaze data and the estimated positions of the pupil center. The mapping maps positions of the pupil center in images captured by the camera to gaze points at a surface, or to gaze directions. A further image of the eye is captured by the camera. A position of the pupil center is estimated in the further image. Gaze tracking is performed using the calibrated mapping and the estimated position of the pupil center in the further image. These steps may for example be performed at a HMD.

Abstract: A system and methods for contact center fault diagnostics, comprising a diagnostic engine and test cases used for testing components and services in a contact center, designed to operate on a contact center with a specified test campaign, allowing a contact center's various services and systems to be tested either internally or externally in an automated fashion with specified testcases being used to specify the format and expectations of a specific test, with reports of failures and points of failure being made available to system administrators.

Abstract: A method for determining if a head-mounted device for extended reality is correctly positioned and performing a position correction procedure if the head-mounted device is determined to be incorrectly positioned, including performing eye tracking by estimating, based on a first image of a first eye of a user, a position of a pupil in two dimensions. The method also includes determining whether the estimated position of the pupil of the first eye is within a predetermined allowable area in the first image. The method also includes, responsive to determining that the estimated position of the pupil of the first eye is inside the predetermined allowable area, that the head-mounted device is correctly positioned on the user, or, responsive to determining that the position of the pupil of the first eye is outside the predetermined allowable area, that the head-mounted device is incorrectly positioned on the user.

Abstract: An augmented reality, virtual reality, or other wearable apparatus comprises an eye tracking device comprising an image sensor, a lens, and one or more processors. In some embodiments, the lens comprises a marker, and the one or more processors are configured to receive an image from the image sensor, wherein the image shows the marker, determine a distance from the image sensor to the marker based on the image, and change a calibration parameter of an eye tracking algorithm based on the distance. In some embodiments, the one or more processors are configured to receive image data from the image sensor, wherein the image data corresponds to an image as observed through the lens, determine a level or pattern of pincushion distortion in the image based on the image data, and change a calibration parameter of an eye tracking algorithm based on the level or the pattern of pincushion distortion.

Abstract: A system and methods for contact center fault diagnostics, comprising a diagnostic engine and datastore of test cases used for testing components and services in a contact center, designed to operate on a contact center with a specified test campaign, allowing a contact center's various services and systems to be tested either internally or externally in an automated fashion with specified testcases being used to specify the format and expectations of a specific test, with reports of failures and points of failure being made available to system administrators.

Abstract: There is provided a method and system for determining if a head-mounted device for extended reality (XR) is correctly positioned on a user, and optionally performing a position correction procedure if the head-mounted device is determined to be incorrectly positioned on the user. Embodiments include: performing eye tracking by estimating, based on a first image of a first eye of the user, a position of a pupil in two dimensions; determining whether the estimated position of the pupil of the first eye is within a predetermined allowable area in the first image; and, if the determined position of the pupil of the first eye is inside the predetermined allowable area, concluding that the head-mounted device is correctly positioned on the user; or, if the determined position of the pupil of the first eye is outside the predetermined allowable area, concluding that the head-mounted device is incorrectly positioned on the user.