Abstract: An automobile maintenance application may link automobile owners with service providers and provide service reminders based on manufacturers' recommended scheduled maintenance. The automobile maintenance application may maintain maintenance records for automobiles. The automobile maintenance application may provide a system for service providers to send targeted advertisements to automobile owners in need of a service. The maintenance application may allow automobile owners to compare the prices and services of local service providers and benefit from the value associated with competition between service providers that is realized during a live or proxy auction.

Abstract: An automobile maintenance application may link automobile owners with service providers and provide service reminders based on manufacturers' recommended scheduled maintenance. The automobile maintenance application may maintain maintenance records for automobiles. The automobile maintenance application may provide a system for service providers to send targeted advertisements to automobile owners in need of a service. The maintenance application may allow automobile owners to compare the prices and services of local service providers and benefit from the value associated with competition between service providers that is realized during a live or proxy auction.

Abstract: An automobile maintenance application may link automobile owners with service providers and provide service reminders based on manufacturers' recommended scheduled maintenance. The automobile maintenance application may maintain maintenance records for automobiles. The automobile maintenance application may provide a system for service providers to send targeted advertisements to automobile owners in need of a service. The maintenance application may allow automobile owners to compare the prices and services of local service providers and benefit from the value associated with competition between service providers that is realized during a live or proxy auction.

Abstract: The invention relates to a process and reactor for the quasi-continuous performance of a chemical reaction on the surface of a fixed reactant in a gas/solid phase reaction. In particular, the invention relates to a thermal process and a reactor for the continuous preparation of hydrogen from water vapor on the surface of a metal oxide in a gas/solid phase reaction.

Abstract: A system for customer care complexity management is disclosed that comprises a processor, a customer care index forecast module, and a project launch capability assessment and threshold module. The customer care index forecast module establishes a customer care index forecast model based on a plurality of historical customer care data and a plurality of historical performance metrics data. The customer care index forecast module also forecasts a customer care index using the established customer care index forecast model and a plurality of projected performance metrics data. The project launch capability assessment and threshold module identifies a number of projects to be launched in a current project launch plan based on the forecast customer care index and a pipeline project complexity index for the project launch plan. The project launch capability assessment and threshold module also identifies an adjustment to the project launch plan.

Abstract: The invention relates to a process and reactor for the quasi-continuous performance of a chemical reaction on the surface of a fixed reactant in a gas/solid phase reaction. In particular, the invention relates to a thermal process and a reactor for the continuous preparation of hydrogen from water vapor on the surface of a metal oxide in a gas/solid phase reaction.

Abstract: A process is described for the preparation of storage-stable, multiple emulsions of the water/oil/water (W/O/W) type which comprise one or more active ingredients. The process comprises the steps a) stirring the active ingredient into an aqueous phase, b) emulsifying the aqueous phase by passing the aqueous phase through a large-pored, porous membrane into an oil phase, c) phase inversion of the emulsion from b), by cooling the mixture at a cooling rate of at least 0.3 K/min, where an emulsifier is added either to the aqueous phase in a) or to the oil phase in b) or to both phases.

Abstract: The invention relates to a process and reactor for the quasi-continuous performance of a chemical reaction on the surface of a fixed reactant in a gas/solid phase reaction. In particular, the invention relates to a thermal process and a reactor for the continuous preparation of hydrogen from water vapor on the surface of a metal oxide in a gas/solid phase reaction.

Abstract: A process is described for the preparation of storage-stable, multiple emulsions of the water/oil/water (W/O/W) type which comprise one or more active ingredients. The process comprises the steps a) stirring the active ingredient into an aqueous phase, b) emulsifying the aqueous phase by passing the aqueous phase through a large-pored, porous membrane into an oil phase, c) phase inversion of the emulsion from b), by cooling the mixture at a cooling rate of at least 0.3 K/min, where an emulsifier is added either to the aqueous phase in a) or to the oil phase in b) or to both phases.

Abstract: A freeze dryer having a collector chamber is provided with a sensor for detecting the presence of moisture in the chamber so that the vacuum pump cannot be operated if moisture is present. The refrigeration system can also be deactivated. This precludes moisture from being pulled into the vacuum pump where it will mix with pump oil and shorten the life of the pump. The moisture sensor is also coupled with a warning circuit which advises the operator that the system is inoperable and is capable of displaying the reason for inoperability.

Abstract: A liquid collection vessel for an air and liquid vacuum system of the type incorporating an air vacuum unit coupled to the vessel for drawing air and liquid therein. The vessel includes a generally cylindrical housing having an upper region. An ingress nozzle is disposed in the upper region of the housing and is adapted for receiving air and liquid there through and into the housing in response to low pressure created by the vacuum unit coupled thereto. The ingress nozzle is further disposed angularly within the housing for discharging air and liquid into the housing in a descending, tangential flow pattern. An air intake manifold is likewise disposed within the housing and coupled to the air vacuum unit for drawing air out of the housing.

Abstract: A liquid collection vessel for an air and liquid vacuum system of the type incorporating an air vacuum unit coupled to the vessel for drawing air and liquid therein. The vessel includes a generally cylindrical housing having an upper region. An ingress nozzle is disposed in the upper region of the housing and is adapted for receiving air and liquid there through and into the housing in response to low pressure created by the vacuum unit coupled thereto. The ingress nozzle is further disposed angularly within the housing for discharging air and liquid into the housing in a descending, tangential flow pattern. An air intake manifold is likewise disposed within the housing and coupled to the air vacuum unit for drawing air out of the housing.