Abstract: A first request is received at a server for a view of a chart graph from a client device over a network. The first request includes a first view identifier (ID) identifying a first of the views and a first filtering parameter for filtering data to be associated with the first view. A second request is transmitted to a CRM system over a network to retrieve live data associated with one or more chart elements of the first view. The second request includes information identifying the first filtering parameter such that only live data satisfying the first filtering parameter is retrieved from the CRM system. In response to the live data received from the remote CRM system, the live data is transmitted to the client device, wherein the client device renders a chart graph based on the live data and displays the chart graph at the client device.

Abstract: A request is received from a client for determining task completion of a first set of tasks associated with attributes, the first set of tasks scheduled to be performed within a first time period. For each of the attributes, a completion rate of one or more of a second set of tasks is calculated that are associated with the attribute. The second set of tasks has been performed during a second time period in the past. An isotonic regression operation and/or temporal smoothing are performed on the completion rates associated with the attributes of the second set of tasks that have been performed during the second time period to calibrate the completion rates. Possible completion for the attributes of the first set of tasks to be performed in the first time period is calculated based on the calibrated completion rates of the second set of tasks.

Abstract: A first request is received at a server for a view of a chart graph from a client device over a network. The first request includes a first view identifier (ID) identifying a first of the views and a first filtering parameter for filtering data to be associated with the first view. A second request is transmitted to a CRM system over a network to retrieve live data associated with one or more chart elements of the first view. The second request includes information identifying the first filtering parameter such that only live data satisfying the first filtering parameter is retrieved from the CRM system. In response to the live data received from the remote CRM system, the live data is transmitted to the client device, wherein the client device renders a chart graph based on the live data and displays the chart graph at the client device.

Abstract: A first request is received at a server for a view of a chart graph from a client device over a network. The first request includes a first view identifier (ID) identifying a first of the views and a first filtering parameter for filtering data to be associated with the first view. A second request is transmitted to a CRM system over a network to retrieve live data associated with one or more chart elements of the first view. The second request includes information identifying the first filtering parameter such that only live data satisfying the first filtering parameter is retrieved from the CRM system. In response to the live data received from the remote CRM system, the live data is transmitted to the client device, wherein the client device renders a chart graph based on the live data and displays the chart graph at the client device.

Abstract: A request is received from a client for determining task completion of a first set of tasks associated with attributes, the first set of tasks scheduled to be performed within a first time period. For each of the attributes, a completion rate of one or more of a second set of tasks is calculated that are associated with the attribute. The second set of tasks has been performed during a second time period in the past. An isotonic regression operation and/or temporal smoothing are performed on the completion rates associated with the attributes of the second set of tasks that have been performed during the second time period to calibrate the completion rates. Possible completion for the attributes of the first set of tasks to be performed in the first time period is calculated based on the calibrated completion rates of the second set of tasks.

Abstract: A first request is received at a server for a view of a chart graph from a client device over a network. The first request includes a first view identifier (ID) identifying a first of the views and a first filtering parameter for filtering data to be associated with the first view. A second request is transmitted to a CRM system over a network to retrieve live data associated with one or more chart elements of the first view. The second request includes information identifying the first filtering parameter such that only live data satisfying the first filtering parameter is retrieved from the CRM system. In response to the live data received from the remote CRM system, the live data is transmitted to the client device, wherein the client device renders a chart graph based on the live data and displays the chart graph at the client device.