Patents by Inventor Mark Stumpf

Mark Stumpf has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20260067400
    Abstract: A method for dynamic telephony line balancing for automated outbound dialing according to an embodiment includes determining a total number of available telephony lines to be dynamically balanced among a plurality of outbound dialing campaigns for automated outbound dialing by the contact center system, determining a number of telephony lines to be reserved for one or more outbound dialing campaigns, reducing the total number of available telephony lines to be dynamically balanced by the number of telephony lines to be reserved thereby resulting in a remaining number of available telephony lines, determining, for each line balanced outbound dialing campaign, a dynamic balancing weight assigned to the respective line balanced outbound dialing campaign, and assigning, for each line balanced outbound dialing campaign, a respective number of the remaining number of available telephony lines to the respective line balanced outbound dialing campaign based on the respective dynamic balancing weight.
    Type: Application
    Filed: August 29, 2024
    Publication date: March 5, 2026
    Inventors: Stanislav Zgardovski, Mark Stumpf, Chad McCormick, Rian Logan, Vladimir Krasilev, John Vetter
  • Publication number: 20060195313
    Abstract: A verb conjugating system allows a user to input a form of a verb and display the verb forms. The verb conjugating system allows the user to input the infinitive form or non-infinitive forms of a verb. When a user inputs a non-infinitive form of a verb, the verb conjugating system identifies a corresponding base form of the verb. The verb conjugating system then uses the base form to retrieve and display the verb forms for the verb. The verb conjugating system may highlight the non-infinitive form of the verb within the displayed verb forms to assist the user in locating the verb form of interest.
    Type: Application
    Filed: February 25, 2005
    Publication date: August 31, 2006
    Applicant: Microsoft Corporation
    Inventors: Eric Voetberg, Jinsong Yu, Mark Stumpf, Robert Parkin