Abstract: A method includes receiving information identifying a plurality of selections made by a user. The method also includes updating a help index value based on one or more of the selections. The method further includes detecting a request for help from the user. In addition, the method includes retrieving help information using the help index value and presenting the retrieved help information to the user. At least one of the selections by the user may include a selection of an option from a plurality of options, where each of the options is associated with a different incremental value. Updating the help index value may include adding the incremental value associated with the selected option to the help index value.