Patents by Inventor Mark William Reilly

Mark William Reilly has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Technician service action auditing for compliance
    Patent number: 12699967
    Abstract: During a service call of a technician to resolve a problem with a terminal, images of components of the terminal being services are captured. The images are analyzed for compliance to determine whether service actions of the technician with respect to the components are correct or incorrect. When image analysis indicates a non-compliant action was taken by the technician, a real time alert is provided to the technician and/or to a site manager responsible for the terminal. In an embodiment, a model image for a compliant action associated with any non-compliant action is provided to the technician.
    Type: Grant
    Filed: May 28, 2024
    Date of Patent: August 4, 2026
    Assignee: NCR Atleos Corporation
    Inventors: Kevin Horgan, Michael James Neilan, Sai Teja Kasha, Mark William Reilly