Patents by Inventor Marko Matic

Marko Matic has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Service management system having a form-creation interface including field sorting and selection functionality
    Patent number: 12632646
    Abstract: A service management system may include an intake interface builder interface, which allows administrators to create and edit intake interfaces for use in a help desk. Through that interface, the administrator may also create and edit field elements to be displayed and used as input items in an issue tracking platform. The intake interface builder may include a field region, which displays retrieved fields selected and sorted in accordance to a criteria. For example, the criteria may be based on user logs, semantic similarity, relatedness to other selected fields, and the like. This selection and sorting of fields allows administrators to quickly find and create intake interfaces.
    Type: Grant
    Filed: September 28, 2023
    Date of Patent: May 19, 2026
    Assignee: ATLASSIAN PTY LTD.
    Inventors: Marko Matic, Jehan Gonsal, Benjamin Wong, Christopher Owen, Vanessa De Coninck, Brona O'Connor, Nhat Tran, Edward Zhang, Karol Tarasiuk
  • SERVICE MANAGEMENT SYSTEM HAVING A FORM-CREATION INTERFACE INCLUDING FIELD SORTING AND SELECTION FUNCTIONALITY
    Publication number: 20250111136
    Abstract: A service management system may include an intake interface builder interface, which allows administrators to create and edit intake interfaces for use in a help desk. Through that interface, the administrator may also create and edit field elements to be displayed and used as input items in an issue tracking platform. The intake interface builder may include a field region, which displays retrieved fields selected and sorted in accordance to a criteria. For example, the criteria may be based on user logs, semantic similarity, relatedness to other selected fields, and the like. This selection and sorting of fields allows administrators to quickly find and create intake interfaces.
    Type: Application
    Filed: September 28, 2023
    Publication date: April 3, 2025
    Inventors: Marko Matic, Jehan Gonsal, Benjamin Wong, Christopher Owen, Vanessa De Coninck, Brona O'Connor, Nhat Tran, Edward Zhang, Karol Tarasiuk