Abstract: A method and device for monitoring the quality of service of logistic services. A shipping device, which is shipped along a travel route from a source location to a destination location, includes an electronic device. Times are logged at one or more locations during the travel. The electronic device includes: a GPS-indoor receiver device connected to a control logic, a storage connected to the control logic, a power supply, and an I/O interface. The control logic is arranged for logging, during the shipping device traveling time, datasets including at least the current Time of Day and the current geographic location information derived from GPS signals received en route into the storage. The log data is read out via the I/O interface. The log data is evaluated according to predetermined rules reflecting the quality of service of the actual shipping device shipping.

Abstract: A method and system for automated sorting machines is provided in which a feedback between OCR and ABL takes place. According to a first aspect of the present invention, a loose coupling between ABL and OCR is proposed in which the ABL system is asked for a further address block potentially present on the letter's surface when the first one being passed from ABL to OCR yielded that no destination ZIP code could be extracted from it. The confidence of the actual OCR and the ABL result, the address block contents supplemented with some additional criteria based on general knowledge, further, the sort plan actually loaded on the concerned sorting machine and the postmark information found in the stamps of the postmark can advantageously be used to make the ABL restart decision. Further, the ABL system can continue to search further address blocks while the OCR system processes one or a plurality of address blocks being passed to it from ABL in a preceding procedure related to the same letter.

Abstract: The present invention relates to supply chain management. More specifically, it relates to supply chain monitoring and to a method and device for monitoring the quality of service of logistic services, wherein goods are shipped along a travel route from a source location to a destination location, and wherein times are logged at one or more locations during the travel. The method includes the steps of a) shipping a shipping device, i.e. a package, letter, parcel, etc.