Abstract: Data communications neworks may be composed of many different physical devices linked together in various layers and using various protocols for communication. The multiple physical elements that make up such communication networks or links are often supplied by diverse vendors. As a result, isolation and diagnosis of communication failures becomes an extremely difficult and cumbersome process. The present system and method simplify the process greatly by premitting a system control operator or control application program to issue generic, non-device-specific problem isolation, control or diagnostic commands to the communication neetwork by identifying the link and target node for which problem isolation and diagnosis is required.