Patents by Inventor Marshall Strickland

Marshall Strickland has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Graphical user interface for customer service representatives for subscriber management systems
    Patent number: 5956024
    Abstract: The present invention is a graphical user interface ("GUI") for customer service representatives ("CSRs") for subscriber management systems ("SMS") for telecommunications service providers, including cable television multiple system operators ("MSOs"). A screen is provided with menus of icons for various functions at the customer service workstation ("CSW") for the CSRs. Sections of the screen provide presentation of various data to the CSR from the SMS.
    Type: Grant
    Filed: June 6, 1996
    Date of Patent: September 21, 1999
    Assignee: Continental Cablevision, Inc.
    Inventors: Marshall Strickland, Rob Strickland