Abstract: A method and system automatically providing responses to a recipient stores data relating to the recipient in a data store, the data being gatherable from one, some or all of written communications, mail, telephone, the Internet, servers, telephone voice, data and text messages, and other files and data sources. An initial automatic communication is formed, and passed to a modifying console for possible modification to form a final communication. Modifications can include: doing nothing; deleting material; adding new material; adding material of predetermined fixed content; adding material of predetermined alterable content; and altering material. The final communication can be provided on one, all or some of the Internet, servers, the telephone system in the form of text, voice and data messages, and as mail for posting or mailing. The final communication can be in a selectable language, for a selectable jurisdiction and in a selectable idiom.

Abstract: A graphical user interface, for use in generating a definition of an automated response mechanism to be used in automatically communicating when a response occasion occurs, comprises screens (272, 282, 288, 316, 322) which present, in two side by side columns (286, 284, 290, 292), a list of selectable items and a list of those items which have been selected, items being transferrable from one column to the other. Selected items are implemented in the automated response. Selectable items include the media (284, 286) for the communication, criteria definitions (310, 320, 312) to be fulfilled or not for an item to be used, fixed (302) text and variable data (304) items in selectable idioms and languages for each medium, and for use when different criteria are fulfilled, and place holders for defining the physical locations in the one or more media responses of items used.

Abstract: A method and system for automatically providing responses to a recipient stores data relating to the recipient in a data store (10), the data being gatherable from one, some or all of written communications (32), mail (34), telephone (38), the Internet (12, 14 16), servers (18, 20), telephone voice, data and text messages (24, 28, 22), and other files and data sources (30). The automatically generated communication can be provided on one, all or some of the Internet (44, 16?, 12?), Servers (18, 46), the telephone system (48, 22?, 50) in the form of text, voice and data messages, and as mail (52, 54) for posting or mailing. The composed communication can be in a selectable language and jurisdiction, determinable by the address of the recipient, and can be in an idiom, determined from the stored data concerning the recipient.

Abstract: A graphical user interface, for use in generating a definition of an automated response mechanism to be used in automatically communicating when a response occasion occurs, comprises screens (272, 282, 288, 316, 322) which present, in two side by side columns (286, 284, 290, 292), a list of selectable items and a list of those items which have been selected, items being transferrable from one column to the other. Selected items are implemented in the automated response. Selectable items include the media (284, 286) for the communication, criteria definitions (310, 320, 312) to be fulfilled or not for an item to be used, fixed (302) text and variable data (304) items in selectable idioms and languages for each medium, and for use when different criteria are fulfilled, and place holders for defining the physical locations in the one or more media responses of items used.

Abstract: A method and system automatically providing responses to a recipient stores data relating to the recipient in a data store, the data being gatherable from one, some or all of written communications, mail, telephone, the Internet, servers, telephone voice, data and text messages, and other files and data sources. An initial automatic communication is formed, and passed to a modifying console for possible modification to form a final communication. Modifications can include: doing nothing; deleting material; adding new material; adding material of predetermined fixed content; adding material of predetermined alterable content; and altering material. The final communication can be provided on one, all or some of the Internet, servers, the telephone system in the form of text, voice and data messages, and as mail for posting or mailing. The final communication can be in a selectable language, for a selectable jurisdiction and in a selectable idiom.