Abstract: A computer-implementable method, system and computer-usable medium includes a virtual contact group that can be dynamically created, in response to a particular user input such as, for example, registration by the user with a particular organization and/or facility. The virtual contact group generally includes a plurality of key or designated personnel. The virtual contact group is associated with the user. The designated personnel are then allowed to communicate electronically with one another within the virtual contact group to provide a coordinate service to the user. The virtual contact group is defined based on a user profile associated with the user. The virtual contact group can be stored within one or more memory locations of a computing device associated with one or more designated personnel among the virtual contact group. Such a computing device can be, for example, a wireless communication device capable communicating with the network and/or a server associated with the network.

Abstract: A phone call is routed in a telephone service provider network in interaction with information processing in an enterprise network includes receiving a call by a telephone service provider network (“TSPN”) from a caller. The call is directed to a callee associated with an enterprise and processed by the TSPN. A call notification is sent to a telecommunication application server (“TAS”) of the enterprise that is not within the TSPN. The call notification is sent and the TSPN's processing of the call is delayed before the call is completed in order to permit an enterprise application of the TAS to begin processing for the call. The processing of the call is resumed responsive to notification from the TAS. The call notification may include first information for which the enterprise application finds associated second information, so that the callee receives the second information more nearly in concurrence with receiving the call.