Abstract: A travel reservation system having a common object model for representing disparate travel products and services. In general, the system may provide efficient integration relationships between the travel reservation system and various third-party travel providers by using a single common model and interface structure, regardless of the type of product or service being offered. The system may include translators for converting travel products and services conforming to the common object model into a corresponding provider-specific model, and vice versa. In some implementations, the use of the common object model may allow the system to provide a set of query results covering multiple different product types in response to a single query input.

Abstract: Package products include slots for component products, price information, and attribute information for selecting component product options for the package products. Information regarding the package products and the component product options is provided to customers for selection of a desired package product and desired component product options. The package products and component products provide flexible control to providers of the package products and to providers of the component products and allow package products to be generated quickly in response to a request from a customer for a package product having desired attributes and meeting desired availability and price criteria.

Abstract: The subject matter of this specification can be embodied in, among other things, a method that includes receiving an indication that a passenger is boarding a carrier for a first segment of a travel itinerary, determining an amount of travel reward points to associate with the first segment, and outputting, at a time substantially concurrent with the boarding of the carrier for the first segment, the amount of the travel reward points to a travel reward system so that the travel reward points are available for redemption by the passenger on a second segment of the travel itinerary.

Abstract: A travel reservation system having a common object model for representing disparate travel products and services. In general, the system may provide efficient integration relationships between the travel reservation system and various third-party travel providers by using a single common model and interface structure, regardless of the type of product or service being offered. The system may include translators for converting travel products and services conforming to the common object model into a corresponding provider-specific model, and vice versa. In some implementations, the use of the common object model may allow the system to provide a set of query results covering multiple different product types in response to a single query input.

Abstract: The subject matter of this specification can be embodied in, among other things, a system that includes a user interface to receive an electronic status change for an airline flight and an airline reservation system to determine whether at least one ancillary travel service associated with the airline flight should be modified based on the received electronic status change. The system includes a messaging interface to electronically transmit a request to modify the at least one ancillary travel service based on the electronic status change if the determination is made to modify the at least one ancillary travel service. The messaging interface further electronically transmits payment information to the travel service provider for use in crediting or debiting a payment associated with the at least one modified ancillary travel service. The payment information is associated with a customer that reserved the at least one ancillary travel service.

Abstract: The subject matter of this specification can be embodied in, among other things, a computer-implemented process for providing a travel-related offer for a travel passenger that includes receiving a request for a travel reservation system to initiate a travel reservation for a passenger. The travel reservation system may include passenger name records (PNRs) that each correspond to a passenger and may store reservation information for the passenger. The process may also include transmitting a passenger identifier to a customer feedback module, which may include customer profiles with data related to passengers' satisfaction with past service. The customer feedback module may be used to identify a customer profile associated with the passenger identifier and generate a travel-related offer based on the data related to the passenger's satisfaction with the past service provided to the passenger. The travel-related offer may be presented via an interface.

Abstract: The subject matter of this specification can be embodied in, among other things, a method that includes receiving an indication that a passenger is boarding a carrier for a first segment of a travel itinerary, determining an amount of travel reward points to associate with the first segment, and outputting, at a time substantially concurrent with the boarding of the carrier for the first segment, the amount of the travel reward points to a travel reward system so that the travel reward points are available for redemption by the passenger on a second segment of the travel itinerary.

Abstract: The subject matter of this specification can be embodied in, among other things, a system that includes a user interface to receive an electronic status change for an airline flight and an airline reservation system to determine whether at least one ancillary travel service associated with the airline flight should be modified based on the received electronic status change. The system includes a messaging interface to electronically transmit a request to modify the at least one ancillary travel service based on the electronic status change if the determination is made to modify the at least one ancillary travel service. The messaging interface further electronically transmits payment information to the travel service provider for use in crediting or debiting a payment associated with the at least one modified ancillary travel service. The payment information is associated with a customer that reserved the at least one ancillary travel service.