Abstract: A system for providing application access to external data uses a data component that translates requests for data into .NET objects. The .NET objects are used to retrieve information from a variety of different data sources that contain data stored in a number of different formats. The data component retrieves the data from the data sources and creates a response .NET object that can be transmitted to a requestor. The data component uses a DST that defines the manner in which data is to be retrieved. To retrieve data from a new data source, it is only necessary to create a new DST. In such a manner, a requestor can retrieve data without the need to translate data into a particular format. Therefore, the .NET object may be available via a web service, thereby allowing access via a variety of different computing tools such as, for example, a personal computer, a telephone, and a PDA.

Abstract: Method of monitoring performance levels across a network, including steps of monitoring in real time performance levels of (i) at least one program application operating on the network, and (ii) at least one component of infrastructure of the network, and consolidating and storing data corresponding to the monitored performance levels. The method further includes steps of monitoring trends in the performance levels of at least one of (i) the at least one application, and (ii) the at least component of infrastructure, and mitigating, using the monitored trends in performance levels, incidents detrimental to capabilities across the network, which are potential outcomes of the monitored trends.

Abstract: A system for providing application access to external data uses a data component that translates requests for data into .NET objects. The .NET objects are used to retrieve information from a variety of different data sources that contain data stored in a number of different formats. The data component retrieves the data from the data sources and creates a response .NET object that can be transmitted to a requestor. The data component uses a DST that defines the manner in which data is to be retrieved. To retrieve data from a new data source, it is only necessary to create a new DST. In such a manner, a requestor can retrieve data without the need to translate data into a particular format. Therefore, the .NET object may be available via a web service, thereby allowing access via a variety of different computing tools such as, for example, a personal computer, a telephone, and a PDA.