Abstract: Various examples are directed to systems and methods for administering web management software. A system may access alert data describing a plurality of alerts generated by a cloud-implemented web management software and apply a set of problem code conditions to the alert data. Based on the applying of the set of problem code conditions to the alert data, the system may assign a first problem code to the first alert. The system may determine a risk score for the web management software based at least in part on a problem state for the web management software, where the problem state comprises at least the first problem code. The system may determine that the risk score for the web management software matches a threshold condition and send a problem message to a user computing device associated with a user, the problem message describing a problem state of the web management software.