Abstract: A computer implemented method and system for analysing and identifying the flow of internal and external communications in a large enterprise by collecting and analysing data relating to the information flow. The system comprises: a capture component adapted to capture communication activity data comprising communication data relating to the type of communication and organisational data relating to parties participating in the communication, the capture component further adapted to transform the communication data into a common format in dependence on the type of communication activity; an analysis component adapted to analyse the transformed data to identify patterns of communications and variances from previous patterns of communications; and, a presentation component adapted to present the data or results of data analysis.

Abstract: A computer-implemented method and system for providing targeted information to a recipient of a personal document by generating the document containing personal information from a first source and promotional information from a second source after selecting the personal document recipient for receiving the promotional information from the second source in dependence on the personal information. Typically, the document will be a payslip and the recipient an employee. Also provided is a computer-implemented engine for managing the personal document providing service, the engine having an interface for receiving personal information; an interface for receiving promotional information; and, a processing system adapted to select the personal document recipient for receiving promotional information in dependence on the personal information, the processing system further adapted to generate data for producing the personal document.

Abstract: A computer implemented method and system for analysing and identifying the flow of internal and external communications in a large enterprise by collecting and analysing data relating to the information flow. The system comprises: a capture component adapted to capture communication activity data comprising communication data relating to the type of communication and organisational data relating to parties participating in the communication, the capture component further adapted to transform the communication data into a common format in dependence on the type of communication activity; an analysis component adapted to analyse the transformed data to identify patterns of communications and variances from previous patterns of communications; and, a presentation component adapted to present the data or results of data analysis.