Abstract: Techniques for detecting and remediating logistical operational delays are presented. The techniques can include: obtaining electronic operational feedback associated with logistics in a geographical region, where the electronic operational feedback includes at least one of: customer email messages, customer phone messages, web-based customer reviews, delivery delay times, social media communication issue resolution times, or employment satisfaction ratings; generating a heatmap representing the electronic operational feedback for the geographical region, where an operational issue hotspot corresponding to a logistical node in the geographic region is displayed; and remediating an operation issue at the logistical node in the geographic region that corresponds to the operational issue hotspot.