Abstract: A computer readable storage medium storing computer readable program code, the code configured to provide caller identification information to a called party when standard Caller ID cannot be provided. If standard caller ID information cannot be provided for a call, the call is interrupted by the present service and the calling party is prompted for audible caller identification information. In one embodiment, when the audible caller identification is provided, the call is presented to the called party with a distinctive ring at the called telephone station. In another embodiment, the calling party may enter a personal identification number (PIN) to bypass the requirement for audible caller identification information. In still another embodiment, when the PIN is entered, the call is presented with a distinctive ring at the called communication station. In still another embodiment, the called party may send the incoming call to a voice mail system.

Abstract: A provisioning server implements a telephony service associated with a user, in which calls involving a directory number of the user are processed in accordance with the telephony service and customized call service data. The provisioning server interfaces a call processor with a web server and an interactive voice response (IVR) platform. The provisioning server includes a first interface for receiving the customized call service data from the web server, and a second interface for receiving at least portion of the customized call service data from the IVR platform. The provisioning server also includes a third interface for sending the customized call service data to be stored in a database accessible to the call processor. An instruction is received over the first interface or the second interface to activate the telephony service, in accordance with the customized call service data, via one of the web server and the IVR platform.

Abstract: Systems and methods for providing enhanced caller identification screening using audible caller name announcement are disclosed. Generally, a request for audible caller identification associated with a calling communication station is transmitted to the calling communication station based on an analysis of a query comprising data indicating whether presentation of standard call identification information to a called communication station. Audible caller identification information is then received and transmitted to the called communication station.

Abstract: A system and method for providing information about a calling party to a called party is disclosed. Generally, a network element obtains information about a calling party when a telephone line of a called party is busy. The network element notifies the called party that the calling party is attempting to contact the called party and transmits an audible version of the information about the calling party to the called party without receiving an input from the called party.

Abstract: A method and apparatus for verifying call waiting information in a communication system is particularly well suited for correcting mispronunciation of caller identification information provided for a call waiting call. A current pronunciation of the call waiting information is provided to the calling party who is prompted to change the current pronunciation. The system receives a new pronunciation of the call waiting information and stores information about the new pronunciation for subsequent retrieval.

Abstract: A method and system are disclosed for providing an enhanced call waiting announcement to a called party that is busy on a first call and receives a second call. Information provided by a second calling party is recorded and played back to the called party after the first call is over. The called party is not interrupted during the duration of the first call.

Abstract: The present method and system enable a called party to cancel an unwanted call and send a message to the calling party. The method and system are activated in response to a plurality of inputs provided by the called party. In response to the input provided by the called party, a custom or a standard message can be transmitted to the calling party. A confirmation message can also be transmitted to the called party. The method and system can be implemented in conjunction with other systems that are also activated in response to an input from the called party.

Abstract: A system (10) and method (40) for providing audible caller information to telephone service subscribers is presented. The system (10) includes a pre-processor (28) that converts textual caller information from a first data format to a second data format suitable for text-to-speech synthesis (TTS). The pre-processor (28) can be incorporated in a service node/intelligent peripheral (SN/IP) (24) in an advanced intelligent network (AIN). In this configuration, the pre-processor (28) can be used to convert caller-ID with name database entries into a predetermined TTS format. The TTS formatted information can be provided to a TTS synthesized (30) included in the SN/IP (24). In conjunction with a switching service point (SSP) (20), the pre-processor (28) can provide a talking call-waiting feature to subscribers with significantly improved intelligibility.

Abstract: A telecommunications system (600) distributes text-to-speech synthesis (900) between a telephone network (603) and a telephone subscriber unit (602). The telephone network (603) receives (1102) a telephone call from a first telephone subscriber unit (601) over a first communication channel (604) intended for a second telephone subscriber unit (602), determines (1103) that the second telephone subscriber unit (602) subscribes to a speech-based caller identification service provided by the telephone network (603), converts (1107) text information (707), representing the caller identification of the first telephone subscriber unit (601) into symbols (708), encodes (1108) the symbols (708) to form a data stream (709), opens (1109) a second communication channel (605) between the telephone network (603) and the second telephone subscriber unit (602), and sends (1110) the data stream (709) to the second telephone subscriber unit (602) over the second communication channel (605).

Abstract: A telecommunications system (600) distributes text-to-speech synthesis (900) between a telephone network (603) and a telephone subscriber unit (602). The telephone network (603) receives (1102) a telephone call from a first telephone subscriber unit (601) over a first communication channel (604) intended for a second telephone subscriber unit (602), determines (1103) that the second telephone subscriber unit (602) subscribes to a speech-based caller identification service provided by the telephone network (603), converts (1107) text information (707), representing the caller identification of the first telephone subscriber unit (601) into symbols (708), encodes (1108) the symbols (708) to form a data stream (709), opens (1109) a second communication channel (605) between the telephone network (603) and the second telephone subscriber unit (602), and sends (1110) the data stream (709) to the second telephone subscriber unit (602) over the second communication channel (605).

Abstract: A method and system are disclosed for providing an enhanced call waiting message to a customer when the customer is busy on a previous call and receives a current call. The call waiting message preferably includes a call waiting indicator and an audible representation of information associated with a current calling party. The call waiting message alerts the customer that a current call is waiting and provides the customer with information that assists the customer in deciding whether or not to take the current call. The call waiting indicator and the information associated with a current calling party are automatically transmitted to the customer without any customer commands.

Abstract: A method and apparatus for verifying call waiting information in a communication system is particularly well suited for correcting mispronunciation of caller identification information provided for a call waiting call. A current pronunciation of the call waiting information is provided to the calling party who is prompted to change the current pronunciation. The system receives a new pronunciation of the call waiting information and stores information about the new pronunciation for subsequent retrieval.