Abstract: A set-top box (STB) obtains a listing of businesses responsive to a request for a business directory search from a customer. The STB receives, from a customer, a selection of a business from the listing of businesses to call. The STB performs one of: initiating, at the STB, a Voice over Internet Protocol (VoIP) call to a phone number associated with the business and connecting the VoIP call to a mobile device, or other VoIP device, associated with the customer via a VoIP network, or initiating, at the STB, establishment of a call between a phone number associated with the business and a mobile device associated with the customer via a telephone network. The STB sends data associated with the request for the business directory search to a billing server for billing the customer for the request for the business directory search received at the STB.

Abstract: A network device receives multiple business directory assistance requests, from a first user, via multiple different types of devices, associated with the first user, and via multiple different network mediums. The network device receives subsequent business directory assistance related user activity information from the first user via the multiple different types of devices and via the multiple different network mediums. The network device logs the business directory assistance requests and subsequent related first user activity information, by type of device and network medium, as first user activity data, and stores the first user activity data in a database for analyzing for targeted or behavior advertising.

Abstract: A set-top box (STB) obtains a listing of businesses responsive to a request for a business directory search from a customer. The STB receives, from a customer, a selection of a business from the listing of businesses to call. The STB performs one of: initiating, at the STB, a Voice over Internet Protocol (VoIP) call to a phone number associated with the business and connecting the VoIP call to a mobile device, or other VoIP device, associated with the customer via a VoIP network, or initiating, at the STB, establishment of a call between a phone number associated with the business and a mobile device associated with the customer via a telephone network. The STB sends data associated with the request for the business directory search to a billing server for billing the customer for the request for the business directory search received at the STB.