Abstract: A knowledge information creation assist apparatus assists creation of knowledge information relating to a question, for example FAQs can be created from past user accumulated support histories. The apparatus includes: an input controller configured to control upload of plural user support histories including questions; a screen controller configured to perform first display control for displaying, on a display apparatus, a question group creation screen including group information of each of question groups created from the user support histories classified according to a predetermined classification model and second display control for displaying a knowledge information creation screen for producing knowledge information in response to input performed by a creator to one of the question groups selected on the question group creation screen; and an output controller configured to produce output data of the knowledge information created for each question group on the knowledge information creation screen.

Abstract: An information processing device includes a divider and an identifier. The divider divides a plurality of sentences included in a processing target sentence set into a plurality of groups based on a supervised topic list representing a list of supervised topic name that is set in advance. The identifier identifies a topic name for each of the groups based on the supervised topic list.

Abstract: An information processing system according to an embodiment includes a storage, a plurality of conversationers, and a selector. The storage stores a regulation rule indicating a generation rule of a speech in a conversation. Each of the plurality of conversationers makes conversation with a user on the basis of the regulation rule. The selector selects some or all of the plurality of conversationers to cause a conversation to be performed.

Abstract: According to an embodiment, a dictionary updating apparatus includes a candidate extraction unit, a selection control unit, and a word registration unit. The candidate extraction unit extracts, based on a recognition result text obtained by a voice recognition engine performing a voice recognition processing using a word dictionary and a correction result text obtained by correcting at least a part of the recognition result text, candidates of words to be additionally registered in the word dictionary. The selection control unit generates a selection screen on which the extracted candidates are displayed selectably and, at the same time, information indicating the influence on the voice recognition processing at least when the candidates are additionally registered in the word dictionary is displayed, and accepts an operation of selecting the candidates displayed on the selection screen. The word registration unit registers additionally the candidates selected on the selection screen in the word dictionary.

Abstract: An information processing device includes a divider and an identifier. The divider divides a plurality of sentences included in a processing target sentence set into a plurality of groups based on a supervised topic list representing a list of supervised topic name that is set in advance. The identifier identifies a topic name for each of the groups based on the supervised topic list.

Abstract: An information processing device according to an embodiment includes a keyword extracting unit, a tag generating unit and a UI control unit. The keyword extracting unit extracts a keyword from time-series texts within a time range set by a user. The tag generating unit generates a tag corresponding to a time period from a first appearing time until a last appearing time of a same keyword appearing plural times within a duration set according to the time range. The UI control unit creates a UI screen including a first display area in which a time axis corresponding to the time range is displayed and a second display area in which the tag is displayed while causing the tag to correspond to the time period on the time axis, and resets, by selecting the tag, a time period of the selected tag in the time range to update the UI screen.

Abstract: An information processing system according to an embodiment includes a conversationer, a storage, and a system-user conversationer. The conversationer performs conversation with a user by generating a speech. The storage stores conversation information indicating a conversation rule of the speech. The system-user conversationer converts the speech generated by the conversationer into a mode according to the user by using the conversion information stored in the storage.

Abstract: According to an embodiment, a dictionary updating apparatus includes a candidate extraction unit, a selection control unit, and a word registration unit. The candidate extraction unit extracts, based on a recognition result text obtained by a voice recognition engine performing a voice recognition processing using a word dictionary and a correction result text obtained by correcting at least a part of the recognition result text, candidates of words to be additionally registered in the word dictionary. The selection control unit generates a selection screen on which the extracted candidates are displayed selectably and, at the same time, information indicating the influence on the voice recognition processing at least when the candidates are additionally registered in the word dictionary is displayed, and accepts an operation of selecting the candidates displayed on the selection screen. The word registration unit registers additionally the candidates selected on the selection screen in the word dictionary.

Abstract: An information processing device includes an extracting unit, a first calculating unit, and a second calculating unit. From a sentence included in a set of sentences, the extracting unit extracts compound words, each made of a plurality of words, and first words other than the words constituting the compound words. The first calculating unit calculates, based on the occurrence frequencies of the first words and based on the occurrence frequencies of the compound words, first degrees of importance indicating the degrees of importance of the first words and the degrees of importance of the compound words. With respect to first sentences included in the set of sentences, the second calculating unit calculates second degrees of importance, which indicate the degrees of importance of the first sentences, based on the first degrees of importance of the words and the first degrees of importance of the compound words.

Abstract: An information processing device according to an embodiment includes a keyword extracting unit, a tag generating unit and a UI control unit. The keyword extracting unit extracts a keyword from time-series texts within a time range set by a user. The tag generating unit generates a tag corresponding to a time period from a first appearing time until a last appearing time of a same keyword appearing plural times within a duration set according to the time range. The UI control unit creates a UI screen including a first display area in which a time axis corresponding to the time range is displayed and a second display area in which the tag is displayed while causing the tag to correspond to the time period on the time axis, and resets, by selecting the tag, a time period of the selected tag in the time range to update the UI screen.

Abstract: Provided is an orthographical variant detection apparatus which detects orthographical variant candidates with a high precision. The orthographical variant detection apparatus includes a term extraction unit that extracts terms from document data, a similarity computation unit that computes similarity of an arbitrary pair of the extracted terms, an orthographical variant candidate determination unit that determines, based on the similarity, whether or not the terms in the pair of terms are orthographical variant candidates, and a group classification unit that groups the orthographical variant candidates based on a character string commonly included in pair of terms as the orthographical variant candidates.