Abstract: Conventionally, to acquire specific information of a customer, acquisition of the information is only possible by using information such as a bank account number owned by the customer, and further it is not possible to present information beneficial to the customer unless information owned by the customer is acquired from the customer. More specifically, there is a problem in that much time is necessary for a customer or a system operator to input such information. To solve the above-stated problem, the present invention outputs information associated with a customer by using biometric information including a face image. More specifically, biometric information is acquired from a user of a first terminal unit included in a plurality of terminal units, and information associated with an operation made by the user is identified. Then, when the user is going to use a second terminal unit (or when the second terminal unit executes processing of information on the user based on inputs by a third party, etc.

Abstract: A cooperating process between respective terminals (apparatuses) in a branch office system for a transaction for a customer who does not have an account or a customer who is supposed to open an account (namely, a customer who does not have a card) is disclosed. In the case where a customer does not have an account, executable transactions are extracted and authority (temporary authority) for the input transaction is issued. The authority is used to operate plural transaction terminals in a cooperating manner so as to enable the transactions. The authority includes issuing of a transaction card. Further, the authority includes using biological information including a vein of a finger or a palm in order to specify an individual.

Abstract: A sales office system acquires information about a customer's attention to financial commodities without demanding special operations from the customer and provides effective information matching the acquired customer's attention. In the sales office system that connects with plural information processors via networks, a sales office system server includes a part that cooperates with an Internet banking server, a part that cooperates with a customer management server, a part that acquires dealing statuses, a part that acquires consultation reservation information, a part that acquires commodity information, a part that determines valuable information by valuable information criteria, and a part that holds customers' operation histories, and effective sales are performed for customers by flexibly and effectively using information about purchasers of a variety of commodities.

Abstract: Conventionally, to acquire specific information of a customer, acquisition of the information is only possible by using information such as a bank account number owned by the customer, and further it is not possible to present information beneficial to the customer unless information owned by the customer is acquired from the customer. More specifically, there is a problem in that much time is necessary for a customer or a system operator to input such information. To solve the above-stated problem, the present invention outputs information associated with a customer by using biometric information including a face image. More specifically, biometric information is acquired from a user of a first terminal unit included in a plurality of terminal units, and information associated with an operation made by the user is identified. Then, when the user is going to use a second terminal unit (or when the second terminal unit executes processing of information on the user based on inputs by a third party, etc.