Abstract: An information processing system includes an information processing apparatus, an information processing terminal, and a management server, includes an acquisition unit configured for the information processing terminal to acquire predetermined information on the information processing apparatus, a communication unit configured to perform communication between the information processing terminal and the management server using the predetermined information, a first transmission unit configured to transmit a recovery program from the management server to the information processing terminal, a second transmission unit configured to transmit the recovery program from the information processing terminal to the information processing apparatus, and an execution unit configured to execute, in the information processing apparatus, a recovery process based on the recovery program.

Abstract: An information processing apparatus comprises a volatile memory and a non-volatile storage capable of storing a main firmware for causing the information processing apparatus to realize the predetermined function and a communication firmware for booting. The information processing apparatus accesses a predetermined server using the communication firmware, obtains recovery firmware, and loads the recovery firmware into a volatile memory. Further, the information processing apparatus obtains an updated main firmware from the predetermined server using the loaded recovery firmware, and updates the main firmware stored in the non-volatile storage.

Abstract: An image processing apparatus capable of communicating with an information processing apparatus includes a reading unit that reads an image of a document and generates image data, a transmission unit that transmits the image data, and a reception unit that receives an instruction from the information processing apparatus. Based on the received instruction, the reading unit reads the image of the document and generates the image data and the transmission unit transmits the generated image data to the information processing apparatus. The image data transmitted by the transmission unit is posted to a thread specified by a user via a terminal apparatus connected to the information processing apparatus, the thread being one of at least one thread included in a channel of a chat service provided by the information processing apparatus.

Abstract: An image forming apparatus which can easily identify a user's erroneous operation, a controlling method of the image forming apparatus, and a program for achieving the controlling method are provided. When an operation by a user to an operation unit is accepted, the image forming apparatus obtains operation information including a key code and a screen identifier, and stores, for each job, the obtained operation information in a storing unit.

Abstract: A communication apparatus including an access point function permits a designated terminal to wirelessly connect with the communication apparatus and inhibits a non-designated terminal from wirelessly connecting with the communication apparatus.

Abstract: An image forming apparatus which can easily identify a user's erroneous operation, a controlling method of the image forming apparatus, and a program for achieving the controlling method are provided. When an operation by a user to an operation unit is accepted, the image forming apparatus obtains operation information including a key code and a screen identifier, and stores, for each job, the obtained operation information in a storing unit.

Abstract: The present invention is directed to a technique for reducing communication errors in facsimile transmission while restraining an increase in the temperature of a motor during execution of jobs of different types when a temperature reduction control is executed.

Abstract: An image forming apparatus obtains first print data from an external apparatus, stores, in a storage, identification information representing that image formation based on the first print data is uncompleted, obtains second print data from the external apparatus in a status in which the identification information is not stored in the storage, and inhibits obtaining of the second print data from the external apparatus in a status in which the identification information is stored in the storage.

Abstract: An image processing apparatus has a notification unit that initially provides a notification indicating that both of a Portable Document Format (PDF) format and a format that is different from the PDF format are supported, wherein the image processing apparatus waits for receipt of complete print data of a print job in the PDF format before performing image processing, and the image processing apparatus is capable of starting the image processing before receipt of complete print data of a print job in the format that is different from the PDF format, and to provide, after obtaining data size information, an updated notification to a server in a case in which the obtained data size information indicates a data size that is greater than a predetermined size. The updated notification is used to identify that the PDF format is not supported, but a format that is different from the PDF format is supported.

Abstract: The present invention is directed to a technique for reducing communication errors in facsimile transmission while restraining an increase in the temperature of a motor during execution of jobs of different types when a temperature reduction control is executed.

Abstract: A technique that enables identification, based on history information and not depending on date/time information, of a toner cartridge used when an error occurred in an image forming apparatus is provided. A CPU of the image forming apparatus counts a cumulative number of print sheets from a time of factory shipment of the image forming apparatus. If replacement of a toner cartridge mounted to the image forming apparatus is performed, the CPU saves a cartridge replacement history that includes information relating to the toner cartridge after the replacement. If an error occurs in the image forming apparatus, the CPU saves an error history that includes the cumulative number of print sheets for when the error occurred. A cumulative number of print sheets for when the replacement was performed is included in the cartridge replacement history.

Abstract: An image forming apparatus obtains first print data from an external apparatus, stores, in a storage, identification information representing that image formation based on the first print data is uncompleted, obtains second print data from the external apparatus in a status in which the identification information is not stored in the storage, and inhibits obtaining of the second print data from the external apparatus in a status in which the identification information is stored in the storage.

Abstract: A communication apparatus including an access point function permits a designated terminal to wirelessly connect with the communication apparatus and inhibits a non-designated terminal from wirelessly connecting with the communication apparatus.

Abstract: An image forming apparatus, which is provided with a display device including a plurality of segments, registers a number having digits larger than the digits that can be displayed on the display device as a specific symbol other than numbers from 0 to 9 to be displayed on the display device including the plurality of segments, and controls the display device including the plurality of segments to display the registered arbitrary number when the display device including the plurality of segments is instructed to display the specific symbol.

Abstract: If a size of a PDF file obtained from a server exceeds a capacity handled by an image forming apparatus, by notifying the server of capabilities of the image forming apparatus as a PDF-incompatible device, without a user operation document data of a smaller size is obtained from the server and printed.

Abstract: An image forming apparatus which can easily identify a user's erroneous operation, a controlling method of the image forming apparatus, and a program for achieving the controlling method are provided. When an operation by a user to an operation unit is accepted, the image forming apparatus obtains operation information including a key code and a screen identifier, and stores, for each job, the obtained operation information in a storing unit.

Abstract: An image forming apparatus, which is provided with a display device including a plurality of segments, registers a number having digits larger than the digits that can be displayed on the display device as a specific symbol other than numbers from 0 to 9 to be displayed on the display device including the plurality of segments, and controls the display device including the plurality of segments to display the registered arbitrary number when the display device including the plurality of segments is instructed to display the specific symbol.

Abstract: When a process which does not carry out printing of image data by a print function is designated, based on the setting for the process, a determination is made as to whether a print function restriction setting is to be applied or not. As a result of the determination, when it is determined that the print function restriction setting is to be applied, a predetermined image is merged with the image data.

Abstract: When a process which does not carry out printing of image data by a print function is designated, based on the setting for the process, a determination is made as to whether a print function restriction setting is to be applied or not. As a result of the determination, when it is determined that the print function restriction setting is to be applied, a predetermined image is merged with the image data.