Abstract: In various embodiments, the user of a client device that executes a remote application is authenticated by first receiving an HTTP or HTTPS request to authenticate the user from the remote application. The user is prompted for authentication information, and authentication information is obtained by communicating with a hardware device in electronic communication with the client device. The user's authorization to use the remote application is then verified using a computer processor and using the authentication information. Once the user is authenticated, embodiments of the invention use the authentication to program an authentication token for the user.

Abstract: User interactions with multiple applications executed on a computational device may be monitored by intercepting messages corresponding to application-level events and recording data associated with the events, including, e.g., contents of application screens presented when the events occurred. The screen contents may be used, based on comparison with task-specific screen-sequence patterns, to link sub-sequences of the events to tasks, facilitating subsequent task-related analysis.