Abstract: Systems and methods for engagement orchestration that is suited to utilize probabilistic determinations based on collected customer data throughout a complex customer experience ecosystem. Such systems and methods may inform strategic business investment and improve overall customer experience. The engagement orchestration system may dynamically collect customer data through multiple channels across a complex client experience ecosystem. Such systems and methods may be realized through an engagement orchestration engine to facilitate the overall optimization of the engagement orchestration while data analysis, processing, and reporting may be performed by an analysis engine. These functional computing blocks (e.g., engines) may be part of an engagement orchestration provider (EOP) computing platform. As such, the EOP computing platform may also be configured to integrate with third party platforms via a computing network (e.g.