Abstract: An emergency support system includes a first communication device used by the user and a second communication device of an emergency service provider. The first communication device is configured to automatically detect a triggering event corresponding to the emergency and to transmit its current geographical location along with images/video of its surroundings to the second communication device. The second communication device is configured to automatically or manually analyze the received information transmitted by the first communication device to determine at least one suitable tutorial for displaying at the first communication device. The second communication device is further configured to automatically activate other camera devices or surveillance cameras in proximity to the first communication device for capturing additional details corresponding to the reported emergency to determine severity or reliability of the reported emergency.