Abstract: In a computer-implemented method for automated management of correspondence related to an insurance claim, an evaluation trigger (e.g., occurrence of a pre-scheduled time, a triggering event associated with the claim, and/or reception of an evaluation request from an application) may be detected and, in response, an evaluation may be performed. Performing the evaluation may include retrieving one or more data elements from a claims database, and/or generating evaluation output data by processing the retrieved data element(s) according to a first set of rules implemented by a rules engine. Based upon the evaluation output data, at least one action may be selected from among a set of potential actions. The set of potential actions may include automatically generating correspondence (or selected portions thereof) associated with the claim and scheduling a future evaluation. The selected action may then be performed using a second set of rules implemented by the rules engine.

Abstract: Systems and methods for dynamically assessing property damage by determining whether and how to leverage a crowdsourcing marketplace are provided. According to certain aspects, a server computer may receive a set of media depicting property damage, and may analyze the set of media using a machine learning model to estimate a type and amount of the property damage. The server computer may also determine whether and how to leverage a set of additional individuals to provide a set of assessments for the property damage and, based on the set of assessments provided by the set of additional individuals, the server computer may automatically facilitate a work order request to address the property damage.

Abstract: Systems and methods for dynamically assessing property damage by determining whether and how to leverage a crowdsourcing marketplace are provided. According to certain aspects, a server computer may receive a set of media depicting property damage, and may analyze the set of media using a machine learning model to estimate a type and amount of the property damage. The server computer may also determine whether and how to leverage a set of additional individuals to provide a set of assessments for the property damage and, based on the set of assessments provided by the set of additional individuals, the server computer may automatically facilitate a work order request to address the property damage.