Patents by Inventor Matthew Dennis Connors

Matthew Dennis Connors has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Unified service model for business service management
    Patent number: 10867259
    Abstract: A unified service model method is used for Business Service Management of a computing infrastructure. In the model, service offerings are defined for a business service, and one or more service level targets are associated with each of these offerings. The business service is associated with one or more technical services that support the business service. These technical services are delivered by actual component in a computing infrastructure. In the model, service offerings are associated with the technical services, and service level targets are associated with each of these offerings. A customer defined in the model subscribes to one of the service offerings of the business service. As business services are provided, the unified service model combines the service offerings tying the business and technical services to the associated service level targets, and administrators can manage the services and IT components using the unified service model.
    Type: Grant
    Filed: December 30, 2009
    Date of Patent: December 15, 2020
    Assignee: BMC SOFTWARE, INC.
    Inventors: Darius Wallace, Troy Lee Cline, Cornelis Anthony Winkler Prins, Matthew Dennis Connors
  • Unified Service Model for Business Service Management
    Publication number: 20100223166
    Abstract: A unified service model method is used for Business Service Management of a computing infrastructure. In the model, service offerings are defined for a business service, and one or more service level targets are associated with each of these offerings. The business service is associated with one or more technical services that support the business service. These technical services are delivered by actual component in a computing infrastructure. In the model, service offerings are associated with the technical services, and service level targets are associated with each of these offerings. A customer defined in the model subscribes to one of the service offerings of the business service. As business services are provided, the unified service model combines the service offerings tying the business and technical services to the associated service level targets, and administrators can manage the services and IT components using the unified service model.
    Type: Application
    Filed: December 30, 2009
    Publication date: September 2, 2010
    Applicant: BMC SOFTWARE, INC.
    Inventors: Darius Wallace, Troy Lee Cline, Matthew Dennis Connors