Abstract: A method to automate network management and maintenance operations in a radio access network (RAN) is provided. The method includes receiving a request for information associated with a network condition in a RAN; selecting, based on contextual information associated with the request, a function from functions associated with RAN operational data retrieval; generating, based on the request and/or the contextual information, prompts; providing, to a large language model (LLM), the request, a reference to the selected function, and the prompts; receiving, from the LLM, the selected function; invoking the received selected function to retrieve, from a datastore, RAN operational data; initiating the LLM to generate a response to the request based on the retrieved RAN operational data and the prompts; receiving, from the LLM, the response including information associated with a network issue in the RAN; and initiating an action to report and/or an action to resolve the network issue.

Abstract: A system, comprising a computer having a processor and a memory and an application stored in the memory that, when executed by the processor, identifies a plurality of routers traversed by data packets sent from a source customer edge router to a destination customer edge router, determines a performance of each of the identified routers with reference to their transport of the data packets sent from the source customer edge router sent to the destination customer edge router, identifies a configuration of the source customer edge router, determines a performance of the source customer edge router, identifies a configuration of the destination customer edge router, determines a performance of the destination customer edge router, analyzes the performance of each of the identified routers, the performance of the source customer edge router, the performance of the destination customer edge router, the configuration of the source customer edge router, and the configuration of the destination customer edge router