Patents by Inventor Matthew Edward Schembri

Matthew Edward Schembri has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System for network incident management
    Patent number: 10931533
    Abstract: A method for dynamic incident management for a computer infrastructure includes: receiving, via a network interface, end-user experience data associated with a plurality of end-user devices; storing the end-user experience data for a corresponding end-user device in an infrastructure database node corresponding to a location of the of the end-user device; upon determining that the end-user experience data for the corresponding end-user device indicates a latency issue at the end-user device, traversing the corresponding infrastructure database node to determine whether a threshold number of latency issues have occurred at the location within a defined time period; when the threshold number of latency issues have occurred, mapping the latency issues to a system performance alert received within a mapping time threshold as a potential root cause; and triggering the execution of response instructions based on the potential root cause.
    Type: Grant
    Filed: August 16, 2017
    Date of Patent: February 23, 2021
    Assignee: ROYAL BANK OF CANADA
    Inventors: Phume Ngampornsukswadi, Seyed Shayan Rafizadeh Amirsalami, Jessica Lynn Mallender, Matthew Edward Schembri, Olav Gerhardt Hanrath, Caren Suzanne Elson
  • SYSTEM FOR NETWORK INCIDENT MANAGEMENT
    Publication number: 20180054363
    Abstract: A method for dynamic incident management for a computer infrastructure includes: receiving, via a network interface, end-user experience data associated with a plurality of end-user devices; storing the end-user experience data for a corresponding end-user device in an infrastructure database node corresponding to a location of the of the end-user device; upon determining that the end-user experience data for the corresponding end-user device indicates a latency issue at the end-user device, traversing the corresponding infrastructure database node to determine whether a threshold number of latency issues have occurred at the location within a defined time period; when the threshold number of latency issues have occurred, mapping the latency issues to a system performance alert received within a mapping time threshold as a potential root cause; and triggering the execution of response instructions based on the potential root cause.
    Type: Application
    Filed: August 16, 2017
    Publication date: February 22, 2018
    Inventors: Phume Ngampornsukswadi, Seyed Shayan Rafizadeh Amirsalami, Jessica Lynn Mallender, Matthew Edward Schembri, Olav Gerhardt Hanrath, Caren Suzanne Elson