Abstract: Methods and systems for performing a pre-staged transaction, such as a cash withdrawal by a user or a user's surrogate, employ a host server that receives pre-staged ATM transaction data via a first communication channel from a user's mobile device and sends a first unique authentication token via a second communication channel to the user's mobile device processor. An ATM processor receives entry of a pre-staged ATM transaction request and the first unique authentication token and sends the entered pre-staged ATM transaction request and first unique authentication token to the host server for validation, which validates the received pre-staged ATM transaction input data and the entered first unique authentication token.

Abstract: Methods and systems for performing a pre-staged transaction, such as a cash withdrawal by a user or a user's surrogate, employ a host server that receives pre-staged ATM transaction data via a first communication channel from a user's mobile device and sends a first unique authentication token via a second communication channel to the user's mobile device processor. An ATM processor receives entry of a pre-staged ATM transaction request and the first unique authentication token and sends the entered pre-staged ATM transaction request and first unique authentication token to the host server for validation, which validates the received pre-staged ATM transaction input data and the entered first unique authentication token.

Abstract: Training for a multimodal user interface may be organized into a plurality of modules. In embodiment, modules may include data corresponding to a “Push to Talk” tool, a set of data corresponding to navigation through a graphic user interface via voice input, and a set of data corresponding to entering data into a graphic user interface via voice input. Such training may be implemented in a variety of manners, including those which utilize data stored on a computer readable medium. Also, the structure and content of training may be streamlined and directed towards teaching a user to operate a multimodal user interface in an adequate manner. The structure and content of training may be configured to work in conjunction with the operation of a multimodal user interface being used in a real-time setting.

Abstract: Training for a multimodal user interface may be organized into a plurality of modules. In embodiment, modules may include data corresponding to a “Push to Talk” tool, a set of data corresponding to navigation through a graphic user interface via voice input, and a set of data corresponding to entering data into a graphic user interface via voice input. Such training may be implemented in a variety of manners, including those which utilize data stored on a computer readable medium. Also, the structure and content of training may be streamlined and directed towards teaching a user to operate a multimodal user interface in an adequate manner. The structure and content of training may be configured to work in conjunction with the operation of a multimodal user interface being used in a real-time setting.

Abstract: A user interface for a customer service application can be created and supported such that the user of the customer service application can utilize that application through a variety of modalities. Further, an interface can be supported in such a manner that certain tasks to be performed using that interface are streamlined, which may take place in combination with the enabling of multi-modality interaction.

Abstract: A comprehensive system is provided for designing a voice activated user interface (VA UI) having a semantic and syntactic structure adapted to the culture and conventions of spoken language for the intended users. The system poses, to at least one respondent, a hypothetical task to be performed; asks each of the at least one respondent for a word that the respondent would use to command the hypothetical task to be performed; receives, from each of the at least one respondent, a command word; develops a list of command words from the received command word; and rejects the received command word, if the received command word is acoustically similar to another word in the list of command words. The approach is general across languages and encompasses universal variables of language and culture. Also provided are prompting grammar and error handling methods adapted to such user interfaces.

Abstract: A comprehensive system is provided for designing a voice activated user interface (VA UI) having a semantic and syntactic structure adapted to the culture and conventions of spoken language for the intended users. The system decouples the content dimension of speech (semantics) and the manner-of-speaking dimension (syntax) in a systematic way. By decoupling these dimensions, the VA UI can be optimized with respect to each dimension independently and jointly. The approach is general across languages and encompasses universal variables of language and culture. Also provided are voice activated user interfaces.

Abstract: A comprehensive system is provided for designing a voice activated user interface (VA UI) having a semantic and syntactic structure adapted to the culture and conventions of spoken language for the intended users. The system decouples the content dimension of speech (semantics) and the manner-of-speaking dimension (syntax) in a systematic way. By decoupling these dimensions, the VA UI can be optimized with respect to each dimension independently and jointly. The approach is general across languages and encompasses universal variables of language and culture. Also provided are voice activated user interfaces with semantic and syntactic structures so adapted, as well as a prompting grammar and error handling methods adapted to such user interfaces.

Abstract: A comprehensive system is provided for designing a voice activated user interface (VA UI) having a semantic and syntactic structure adapted to the culture and conventions of spoken language for the intended users. The system decouples the content dimension of speech (semantics) and the manner-of-speaking dimension (syntax) in a systematic way. By decoupling these dimensions, the VA UI can be optimized with respect to each dimension independently and jointly. The approach is general across languages and encompasses universal variables of language and culture. Also provided are voice activated user interfaces with semantic and syntactic structures so adapted, as well as a prompting grammar and error handling methods adapted to such user interfaces.

Abstract: A comprehensive system is provided for designing a voice activated user interface (VA UI) having a semantic and syntactic structure adapted to the culture and conventions of spoken language for the intended users. The system decouples the content dimension of speech (semantics) and the manner-of-speaking dimension (syntax) in a systematic way. By decoupling these dimensions, the VA UI can be optimized with respect to each dimension independently and jointly. The approach is general across languages and encompasses universal variables of language and culture. Also provided are voice activated user interfaces with semantic and syntactic structures so adapted, as well as a prompting grammar and error handling methods adapted to such user interfaces.

Abstract: A comprehensive system is provided for designing a voice activated user interface (VA UI) having a semantic and syntactic structure adapted to the culture and conventions of spoken language for the intended users. The system decouples the content dimension of speech (semantics) and the manner-of-speaking dimension (syntax) in a systematic way. By decoupling these dimensions, the VA UI can be optimized with respect to each dimension independently and jointly. The approach is general across languages and encompasses universal variables of language and culture. Also provided are voice activated user interfaces with semantic and syntactic structures so adapted, as well as a prompting grammar and error handling methods adapted to such user interfaces.

Abstract: A comprehensive system is provided for designing a voice activated user interface (VA UI) having a semantic and syntactic structure adapted to the culture and conventions of spoken language for the intended users. The system decouples the content dimension of speech (semantics) and the manner-of-speaking dimension (syntax) in a systematic way. By decoupling these dimensions, the VA UI can be optimized with respect to each dimension independently and jointly. The approach is general across languages and encompasses universal variables of language and culture. Also provided are voice activated user interfaces with semantic and syntactic structures so adapted, as well as a prompting grammar and error handling methods adapted to such user interfaces.

Abstract: A comprehensive system is provided for designing a voice activated user interface (VA UI) having a semantic and syntactic structure adapted to the culture and conventions of spoken language for the intended users. The system decouples the content dimension of speech (semantics) and the manner-of-speaking dimension (syntax) in a systematic way. By decoupling these dimensions, the VA UI can be optimized with respect to each dimension independently and jointly. The approach is general across languages and encompasses universal variables of language and culture. Also provided are voice activated user interfaces with semantic and syntactic structures so adapted, as well as a prompting grammar and error handling methods adapted to such user interfaces.

Abstract: A comprehensive system is provided for designing a voice activated user interface (VA UI) having a semantic and syntactic structure adapted to the culture and conventions of spoken language for the intended users. The system decouples the content dimension of speech (semantics) and the manner-of-speaking dimension (syntax) in a systematic way. By decoupling these dimensions, the VA UI can be optimized with respect to each dimension independently and jointly. The approach is general across languages and encompasses universal variables of language and culture. Also provided are voice activated user interfaces with semantic and syntactic structures so adapted, as well as a prompting grammar and error handling methods adapted to such user interfaces.