Abstract: A computer-based method implements a customized instance of a dynamic interactive voice system for a customer. The method includes configuring a call flow that incorporates multiple call flow nodes within a framework of a predetermined interactive voice response (IVR) application. The call flow nodes include different node types that are interchangeable with respect to call flow incorporation. The different node types include at least one standard node and at least one preprogrammed designer tool kit (DTK) module. The DTK modules include an application separate from the predetermined IVR application. The call flow is stored in association with an identification of the customer and activated in response to a call received at an IVR port associated with the customized instance. Configuring the call flow includes displaying at least one data field relating to a parameter of each call flow node at a display terminal and receiving data defining the parameter.

Abstract: A computer-based method implements a customized instance of a dynamic interactive voice system for a customer. The method includes configuring a call flow that incorporates multiple call flow nodes within a framework of a predetermined interactive voice response (IVR) application. The call flow nodes include different node types that are interchangeable with respect to call flow incorporation. The different node types include at least one standard node and at least one preprogrammed designer tool kit (DTK) module. The DTK modules include an application separate from the predetermined IVR application. The call flow is stored in association with an identification of the customer and activated in response to a call received at an IVR port associated with the customized instance. Configuring the call flow includes displaying at least one data field relating to a parameter of each call flow node at a display terminal and receiving data defining the parameter.

Abstract: A computer-based method implements a customized instance of a dynamic interactive voice system for a customer. The method includes configuring a call flow that incorporates multiple call flow nodes within a framework of a predetermined interactive voice response (IVR) application. The call flow nodes include different node types that are interchangeable with respect to call flow incorporation. The different node types include at least one standard node and at least one preprogrammed designer tool kit (DTK) module. The DTK modules include an application separate from the predetermined IVR application. The call flow is stored in association with an identification of the customer and activated in response to a call received at an IVR port associated with the customized instance. Configuring the call flow includes displaying at least one data field relating to a parameter of each call flow node at a display terminal and receiving data defining the parameter.

Abstract: A wireless node, such as a sensor node or other suitable node, includes a supercapacitor having a charge and one or more photocells adapted to charge the supercapacitor responsive to ambient light. A microprocessor cooperates with a wireless transceiver to transmit a count of one or more wireless messages. The microprocessor determines the charge of the supercapacitor, determines an incremental charge of the supercapacitor resulting from the ambient light, and adjusts the count of the wireless messages as a function of the charge of the supercapacitor and the incremental charge. A power supply, including a boost regulator and a filter capacitor, powers the microprocessor and the wireless transmitter from the charge of the supercapacitor.

Abstract: An antenna is for a wireless communication device mounted in an opening of a wall. The antenna includes a switch cover plate adapted to cover the opening of the wall. The switch cover plate includes a first or front surface adapted to be disposed away from the opening and an opposite second or rear surface adapted to face the opening. An antenna element, such as a dipole or loop, engages the front surface of the cover plate or is disposed between the front and rear surfaces. A connector is electrically interconnected with the antenna element.

Abstract: A switchgear apparatus includes a switchgear device, such as a circuit breaker, having a power bus, and an antenna element including an antenna member and one or more antenna leads. A material encapsulates the antenna member and is adapted to suppress dielectric breakdown through the material to the encapsulated antenna member from the power bus. The circuit breaker also includes a conductive housing having an opening receiving the antenna leads. The conductive housing is mounted on or proximate to the power bus. A sensor circuit is disposed in the conductive housing and is adapted to output a radio frequency signal to the antenna leads or to input a radio frequency signal from the antenna leads.

Abstract: A computer-based method implements a customized instance of a dynamic interactive voice system for a customer. The method includes configuring a call flow that incorporates multiple call flow nodes within a framework of a predetermined interactive voice response (IVR) application. The call flow nodes include different node types that are interchangeable with respect to call flow incorporation. The different node types include at least one standard node and at least one preprogrammed designer tool kit (DTK) module. The DTK modules include an application separate from the predetermined IVR application. The call flow is stored in association with an identification of the customer and activated in response to a call received at an IVR port associated with the customized instance. Configuring the call flow includes displaying at least one data field relating to a parameter of each call flow node at a display terminal and receiving data defining the parameter.