Patents by Inventor Matthew Viane
Matthew Viane has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
-
Patent number: 12154435Abstract: Systems, methods, computer-readable media, and apparatuses for receiving requests for roadside assistance, generating user interfaces and using machine learning to generate roadside assistance instructions are provided. In some examples, a request for roadside assistance may be received. A user and one or more partners may be identified based on the request. In some examples, a profile associated with the user, partner or the like may be identified. A user interface may be generated based on the profile and may include features unique to the profile, partner, or the like. In some arrangements, the interface may include a first portion and a second portion. Selection of an option from the first portion may cause the system to identify data for display in the second portion and cause the data to be displayed in the second portion. Machine learning may be used to determine or identify one or more roadside assistance instructions and a roadside assistance instruction may be generated and executed.Type: GrantFiled: October 25, 2022Date of Patent: November 26, 2024Assignee: ALLSTATE INSURANCE COMPANYInventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
-
Publication number: 20230230485Abstract: Systems, methods, computer-readable media, and apparatuses for receiving requests for roadside assistance, generating user interfaces and using machine learning to generate roadside assistance instructions are provided. In some examples, a request for roadside assistance may be received. A user and one or more partners may be identified based on the request. In some examples, a profile associated with the user, partner or the like may be identified. A user interface may be generated based on the profile and may include features unique to the profile, partner, or the like. In some arrangements, the interface may include a first portion and a second portion. Selection of an option from the first portion may cause the system to identify data for display in the second portion and cause the data to be displayed in the second portion. Machine learning may be used to determine or identify one or more roadside assistance instructions and a roadside assistance instruction may be generated and executed.Type: ApplicationFiled: October 25, 2022Publication date: July 20, 2023Inventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
-
Patent number: 11482112Abstract: Systems, methods, computer-readable media, and apparatuses for receiving requests for roadside assistance, generating user interfaces and using machine learning to generate roadside assistance instructions are provided. In some examples, a request for roadside assistance may be received. A user and one or more partners may be identified based on the request. In some examples, a profile associated with the user, partner or the like may be identified. A user interface may be generated based on the profile and may include features unique to the profile, partner, or the like. In some arrangements, the interface may include a first portion and a second portion. Selection of an option from the first portion may cause the system to identify data for display in the second portion and cause the data to be displayed in the second portion. Machine learning may be used to determine or identify one or more roadside assistance instructions and a roadside assistance instruction may be generated and executed.Type: GrantFiled: January 8, 2021Date of Patent: October 25, 2022Assignee: Allstate Insurance CompanyInventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
-
Publication number: 20210134158Abstract: Systems, methods, computer-readable media, and apparatuses for receiving requests for roadside assistance, generating user interfaces and using machine learning to generate roadside assistance instructions are provided. In some examples, a request for roadside assistance may be received. A user and one or more partners may be identified based on the request. In some examples, a profile associated with the user, partner or the like may be identified. A user interface may be generated based on the profile and may include features unique to the profile, partner, or the like. In some arrangements, the interface may include a first portion and a second portion. Selection of an option from the first portion may cause the system to identify data for display in the second portion and cause the data to be displayed in the second portion. Machine learning may be used to determine or identify one or more roadside assistance instructions and a roadside assistance instruction may be generated and executed.Type: ApplicationFiled: January 8, 2021Publication date: May 6, 2021Inventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
-
Patent number: 10896614Abstract: Systems, methods, computer-readable media, and apparatuses for receiving requests for roadside assistance, generating user interfaces and using machine learning to generate roadside assistance instructions are provided. In some examples, a request for roadside assistance may be received. A user and one or more partners may be identified based on the request. In some examples, a profile associated with the user, partner or the like may be identified. A user interface may be generated based on the profile and may include features unique to the profile, partner, or the like. In some arrangements, the interface may include a first portion and a second portion. Selection of an option from the first portion may cause the system to identify data for display in the second portion and cause the data to be displayed in the second portion. Machine learning may be used to determine or identify one or more roadside assistance instructions and a roadside assistance instruction may be generated and executed.Type: GrantFiled: August 24, 2020Date of Patent: January 19, 2021Assignee: Allstate Insurance CompanyInventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
-
Publication number: 20200388162Abstract: Systems, methods, computer-readable media, and apparatuses for receiving requests for roadside assistance, generating user interfaces and using machine learning to generate roadside assistance instructions are provided. In some examples, a request for roadside assistance may be received. A user and one or more partners may be identified based on the request. In some examples, a profile associated with the user, partner or the like may be identified. A user interface may be generated based on the profile and may include features unique to the profile, partner, or the like. In some arrangements, the interface may include a first portion and a second portion. Selection of an option from the first portion may cause the system to identify data for display in the second portion and cause the data to be displayed in the second portion. Machine learning may be used to determine or identify one or more roadside assistance instructions and a roadside assistance instruction may be generated and executed.Type: ApplicationFiled: August 24, 2020Publication date: December 10, 2020Inventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
-
Patent number: 10789852Abstract: Systems, methods, computer-readable media, and apparatuses for receiving requests for roadside assistance, generating user interfaces and using machine learning to generate roadside assistance instructions are provided. In some examples, a request for roadside assistance may be received. A user and one or more partners may be identified based on the request. In some examples, a profile associated with the user, partner or the like may be identified. A user interface may be generated based on the profile and may include features unique to the profile, partner, or the like. In some arrangements, the interface may include a first portion and a second portion. Selection of an option from the first portion may cause the system to identify data for display in the second portion and cause the data to be displayed in the second portion. Machine learning may be used to determine or identify one or more roadside assistance instructions and a roadside assistance instruction may be generated and executed.Type: GrantFiled: April 24, 2020Date of Patent: September 29, 2020Assignee: Allstate Insurance CompanyInventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
-
Publication number: 20200250988Abstract: Systems, methods, computer-readable media, and apparatuses for receiving requests for roadside assistance, generating user interfaces and using machine learning to generate roadside assistance instructions are provided. In some examples, a request for roadside assistance may be received. A user and one or more partners may be identified based on the request. In some examples, a profile associated with the user, partner or the like may be identified. A user interface may be generated based on the profile and may include features unique to the profile, partner, or the like. In some arrangements, the interface may include a first portion and a second portion. Selection of an option from the first portion may cause the system to identify data for display in the second portion and cause the data to be displayed in the second portion. Machine learning may be used to determine or identify one or more roadside assistance instructions and a roadside assistance instruction may be generated and executed.Type: ApplicationFiled: April 24, 2020Publication date: August 6, 2020Inventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
-
Patent number: 10692384Abstract: Systems, methods, computer-readable media, and apparatuses for receiving requests for roadside assistance, generating user interfaces and using machine learning to generate roadside assistance instructions are provided. In some examples, a request for roadside assistance may be received. A user and one or more partners may be identified based on the request. In some examples, a profile associated with the user, partner or the like may be identified. A user interface may be generated based on the profile and may include features unique to the profile, partner, or the like. In some arrangements, the interface may include a first portion and a second portion. Selection of an option from the first portion may cause the system to identify data for display in the second portion and cause the data to be displayed in the second portion. Machine learning may be used to determine or identify one or more roadside assistance instructions and a roadside assistance instruction may be generated and executed.Type: GrantFiled: April 23, 2019Date of Patent: June 23, 2020Assignee: Allstate Insurance CompanyInventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
-
Publication number: 20190333391Abstract: Systems, methods, computer-readable media, and apparatuses for receiving requests for roadside assistance, generating user interfaces and using machine learning to generate roadside assistance instructions are provided. In some examples, a request for roadside assistance may be received. A user and one or more partners may be identified based on the request. In some examples, a profile associated with the user, partner or the like may be identified. A user interface may be generated based on the profile and may include features unique to the profile, partner, or the like. In some arrangements, the interface may include a first portion and a second portion. Selection of an option from the first portion may cause the system to identify data for display in the second portion and cause the data to be displayed in the second portion. Machine learning may be used to determine or identify one or more roadside assistance instructions and a roadside assistance instruction may be generated and executed.Type: ApplicationFiled: April 23, 2019Publication date: October 31, 2019Inventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
-
Patent number: D849040Type: GrantFiled: April 25, 2018Date of Patent: May 21, 2019Assignee: Allstate Insurance CompanyInventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
-
Patent number: D849776Type: GrantFiled: April 25, 2018Date of Patent: May 28, 2019Assignee: Allstate Insurance CompanyInventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
-
Patent number: D858554Type: GrantFiled: April 25, 2018Date of Patent: September 3, 2019Assignee: Allstate Insurance CompanyInventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane