Abstract: Approaches for providing embodiments of an opportunity dashboard are presented, comprising receiving vehicle service data, wherein the vehicle service data comprises service work performed on vehicles over a predetermined period of past time; calculating an estimated future demand for vehicle service work over a predetermined period of future time based on the vehicle service data; calculating an estimated maximum future capacity for vehicle service work over the predetermined period of future time based on the vehicle service data; analyzing constraints on the capacity for vehicle service work over the predetermined period of future time; modifying the estimated maximum future capacity for vehicle service work over a predetermined period of future time based on the constraints; determining a difference between the estimated maximum future capacity for vehicle service work over a predetermined period of future time and the estimated future demand; and converting the difference into monetary value.

Abstract: Approaches for generating and displaying a predictive service timeline are provided wherein a plurality of graphical interface elements is generated based on past and future service events and the plurality of graphical interface elements is caused to be displayed along a graphical timeline, wherein the graphical interface elements are associated with dates on the graphical timeline.

Abstract: Systems and methods are provided for processing loan applications in dynamic workflows. In a preferred embodiment, a system calls an activity engine with a top-level activity for processing a work-item, e.g., a loan application. The activity engine decomposes the top-level activity into child activities and lower-level child activities, and recursively calls itself to process the child activities until all constituent child activities have been preformed, thus performing the original top-level activity. In the preferred embodiment, each activity, work-item, user, event and role has associated rules, wherein an event represents a change in state of an activity and a role represents a class of users of the system having shared attributes. The evaluation of the associated rules dynamically creates the flow of activities, thereby creating a dynamic workflow.

Abstract: The present invention provides an automated interactive system that enables an author to build applications that handle complex consumer-merchant interactions. The author designs content components and application rules that are interpreted by the system dynamically, at runtime, to generate and deliver to users personalized HTML web pages, including client-side objects that track user behavior and enhance users' interaction with the application. Such rules dynamically adapt the author's goals to the appropriate users at the appropriate time, thereby simulating the dialogue between users and human salespersons/customer service personnel in the context of an automated interactive system.

Abstract: A deformable or flexible suture anchor having apertures secures a suture to a skeletal structure via holes drilled through the skeletal structure, and passing the suture therethrough. A deformable structure permits the anchor to resiliently deform or bend for passing through an aperture, and resume a size larger than the passed aperture for securement on an opposed side of the aperture.